List of Yambay Field Service Management Customers
Sydney, 2000, NSW,
Australia
Since 2010, our global team of researchers has been studying Yambay Field Service Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Yambay Field Service Management for Field Service Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Yambay Field Service Management for Field Service Management include: SP Energy Networks, a United Kingdom based Utilities organisation with 9200 employees and revenues of $6.59 billion, SSEN Transmission United Kingdom, a United Kingdom based Utilities organisation with 1000 employees and revenues of $1.21 billion, Western Power, a Australia based Utilities organisation with 3000 employees and revenues of $1.03 billion and many others.
Contact us if you need a completed and verified list of companies using Yambay Field Service Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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SP Energy Networks | Utilities | 9200 | $6.6B | United Kingdom | Yambay | Yambay Field Service Management | Field Service Management | 2013 | n/a |
In 2013, SP Energy Networks implemented Yambay Field Service Management. Yambay Field Service Management, categorized as Field Service Management, was applied to support operations focused on outage and incident management across the United Kingdom.
The deployment emphasized Field Service Management capabilities such as mobile workforce management, work order orchestration, scheduling and dispatcher workflows, and incident controller support. Configuration and automation work likely centered on job assignment, restoration task tracking, and real-time status updates to support fault response and crew coordination.
Public job postings for incident controllers and outage planners reference GE PowerOn and PowerOn Mobile as core tools used to manage faults and restoration, indicating the operational environment for outage and incident workflows. The implementation context positions Yambay Field Service Management in direct support of operations, outage planning and incident control teams within SP Energy Networks.
Governance and rollout focused on operational teams named in the job adverts, including incident controllers and outage planners, with process adaptation to formalize dispatcher to field workflows and incident escalation common to Field Service Management projects. The narrative aligns the company, application and Field Service Management category with SP Energy Networks business function of outage and incident management.
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SSEN Transmission United Kingdom | Utilities | 1000 | $1.2B | United Kingdom | Yambay | Yambay Field Service Management | Field Service Management | 2018 | n/a |
In 2018, SSEN Transmission United Kingdom deployed Yambay Field Service Management. The Field Service Management implementation focused on network operations and control-room tooling, with SSEN Transmission updates explicitly referencing network modelling, alarms filtering and control-room situational awareness.
Yambay Field Service Management was configured to deliver mobile field capabilities common to the Field Service Management category, including work order management, mobile workforce dispatch, asset data capture and offline access for field crews. Configuration emphasized structured field tasking for transmission network assets and mobile forms to capture operational state and inspection data.
The deployment is recorded alongside SSEN Transmission use of PowerOn for network modelling and alarms filtering, and because Yambay is a supplier partner for GE PowerOn Mobile, the case is documented as an inferred Yambay-related field and mobile capability that supports PowerOn workflows. Integration focus was on surfacing alarm context and network modelling information into mobile field workflows and control-room situational awareness channels.
Operational scope covered network operations, control-room teams and field crews across SSEN Transmission in the United Kingdom, aligning field execution with control-room incident handling. Governance work centered on workflow orchestration between alarm filtering in the control-room and field task assignment, and on configuration governance to keep network modelling, alarm context and field records synchronized.
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Western Power | Utilities | 3000 | $1.0B | Australia | Yambay | Yambay Field Service Management | Field Service Management | 2014 | n/a |
In 2014, Western Power implemented Yambay Field Service Management to support field switching, dispatch, and mobile operator workflows across its Western Australia utility operations. The deployment targeted operational teams responsible for switching and field dispatch and is documented in project and training materials that reference mobile switching operator training and dispatch procedures.
Yambay Field Service Management was configured to provide core Field Service Management capabilities, including centralized work order management, mobile workforce dispatch, mobile switching workflows, and on-device operator guidance. The implementation emphasized mobile dispatch and operator mobility consistent with Field Service Management functional terminology, with configurations oriented to switching safety procedures and field crew tasking.
Training materials for the project reference GE PowerOn Fusion Mobile for dispatch and switching, and Yambay supplies GE PowerOn Mobile in partnership with GE, indicating integration of Yambay-supplied PowerOn Mobile as part of the mobile dispatch and switching stack. Integrations focused on mobile application delivery for switching operators and operational dispatch channels, maintaining continuity between crew-side mobile apps and centralized dispatch functions.
Governance and rollout relied on structured operator training and project documentation, with the project artifacts explicitly naming mobile switching operator training and dispatch procedures. The implementation narrative centers on Yambay Field Service Management supporting Field Service Management business functions for field switching and dispatch in Western Power’s operational environment.
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