List of Yotpo SMSBump Customers
New York, 10003, NY,
United States
Since 2010, our global team of researchers has been studying Yotpo SMSBump customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Yotpo SMSBump for Marketing Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Yotpo SMSBump for Marketing Automation include: Em Cosmetics, a United States based Consumer Packaged Goods organisation with 50 employees and revenues of $15.0 million, Princess Polly Australia, a Australia based Retail organisation with 200 employees and revenues of $10.0 million, PSD Underwear, a United States based Retail organisation with 70 employees and revenues of $7.0 million and many others.
Contact us if you need a completed and verified list of companies using Yotpo SMSBump, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Yotpo SMSBump customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Em Cosmetics | Consumer Packaged Goods | 50 | $15M | United States | Yotpo | Yotpo SMSBump | Marketing Automation | 2022 | n/a |
In 2022, Em Cosmetics implemented Yotpo SMSBump as part of its Marketing Automation deployment. The implementation extended the brand's existing Yotpo Loyalty and Reviews stack, enabling MMS rich, loyalty triggered SMS marketing campaigns focused on community engagement and conversion.
The Yotpo SMSBump deployment centralized campaign orchestration and automation, using loyalty triggered events to drive message sends, MMS creative delivery, cadence scheduling, and audience segmentation. Configuration work emphasized loyalty integration points, template management for MMS content, and automation workflows to map loyalty milestones into SMS triggers.
Integrations were explicitly with Yotpo Loyalty and Yotpo Reviews, preserving a single vendor stack for loyalty, reviews, and SMS orchestration. Operational scope included the United States where Em Cosmetics ran loyalty triggered SMS campaigns, the primary business functions impacted were marketing and customer loyalty operations, and governance adjustments included opt in and unsubscribe monitoring aligned to SMS best practices. The vendor case study reported a 28% lift in revenue in the United States after adding SMS, an estimated 57x ROI from SMS campaigns, and unsubscribe rates below 1 percent.
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Princess Polly Australia | Retail | 200 | $10M | Australia | Yotpo | Yotpo SMSBump | Marketing Automation | 2021 | n/a |
In 2021 Princess Polly Australia implemented Yotpo SMSBump to consolidate SMS marketing with its loyalty and reviews programs, aligning the work to marketing and retention functions within its Marketing Automation footprint. The deployment leveraged Yotpo SMS and email capabilities to unify promotional and transactional messaging across subscriber journeys.
Configuration focused on automated SMS flows for lifecycle nurturing, VIP communications, and abandoned cart recovery, with flows triggered by loyalty and reviews program events. Functional capabilities implemented included flow orchestration, subscriber capture and segmentation tied to loyalty status, and cross channel coordination between SMS and email to support retention campaigns.
Operational scope centered on Princess Polly's marketing and retention teams in Australia. Outcomes reported in the case study included 43% month over month subscriber growth and over 64x ROI from SMS, with loyalty members producing significantly higher ROI on SMS campaigns.
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PSD Underwear | Retail | 70 | $7M | United States | Yotpo | Yotpo SMSBump | Marketing Automation | 2022 | n/a |
In 2022, PSD Underwear implemented Yotpo SMSBump to establish an omnichannel subscriber-growth and loyalty-driven SMS program within its Marketing Automation stack. The rollout targeted marketing and retention use cases, focusing on automated messaging and post-purchase engagement to support loyalty behavior and review generation.
Yotpo SMSBump was configured to run targeted abandoned-cart SMS flows, automated retention campaigns tied to loyalty segmentation, and review collection triggers following purchase and delivery. The implementation used flow orchestration, segmentation and automation rules to manage subscriber journeys and to scale recurring retention communications using SMSBump capabilities.
Operationally the program was executed in the United States and managed by marketing and retention teams. In the United States the implementation drove five times more orders per loyalty customer, a 411% increase in review generation, and reported a 625x ROI on targeted abandoned-cart SMS flows, these results were reported in vendor and press coverage.
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