List of Zarion Workflow Management Customers
Dublin, D02 NA07,
Ireland
Since 2010, our global team of researchers has been studying Zarion Workflow Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Zarion Workflow Management for Task Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Zarion Workflow Management for Task Management include: Permanent TSB Group, a Ireland based Banking and Financial Services organisation with 3207 employees and revenues of $785.0 million, SEB Life International, a Ireland based Insurance organisation with 160 employees and revenues of $55.0 million and many others.
Contact us if you need a completed and verified list of companies using Zarion Workflow Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Zarion Workflow Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Permanent TSB Group | Banking and Financial Services | 3207 | $785M | Ireland | Zarion | Zarion Workflow Management | Task Management | 2016 | n/a |
In 2016, Permanent TSB Group implemented Zarion Workflow Management as a Task Management solution for its Mortgage Operations function. The Zarion Workflow Management deployment focused on reorganizing case processing through a redesigned taxonomy structure and a formal Work Queue Management process. Implementation work centered on configuring taxonomy-driven workflows, queue rules, and role-based task assignments to reflect mortgage processing stages and handoffs.
Governance was organized under a Senior Project Manager who planned and managed the activities of Zarion and Mortgage Operations, directing taxonomy design, queue configuration, and process definition. The rollout included configuration of work queues, definition of queue ownership and escalation procedures, and alignment of task assignments with mortgage processing roles. The project relied on close coordination with Technology Departments and operational stakeholders, with the Senior Project Manager's familiarity with departmental roles and structure contributing to effective delivery.
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SEB Life International | Insurance | 160 | $55M | Ireland | Zarion | Zarion Workflow Management | Task Management | 2013 | n/a |
In 2013, SEB Life International implemented Zarion Workflow Management as a Task Management application to formalize case handling and operational task flows across its operations. Zarion Workflow Management was adopted to provide structured task orchestration and visibility for back office and front office workflows within the insurer.
Configuration centered on task routing and queue management, incorporating Kanban style work boards and rule based task assignment consistent with Task Management capabilities. The implementation included workflow automation for routine processing, explicit approval and sign off mechanisms for high risk cases, and process mapping artifacts used to define end to end procedures.
Operational scope covered operations, front office support, and product teams, reflecting existing responsibilities such as maintaining pension product servicing and a product owner role that oversaw approximately 4,000 customers. Users engaged in user acceptance testing and training, and operational roles were configured to manage training schedules, sign off decisions, and cross department escalation.
Governance emphasized formalized process development, documented best practices and integration into migration projects through process mapping and user testing. Compliance oriented controls were embedded in workflows to support AML, KYC and due diligence checks, and rollout activities included training, process documentation and iterative configuration updates to align operations with the Zarion Workflow Management Task Management capabilities.
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