List of Zebra Workcloud Workforce Optimization Suite Customers
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Since 2010, our global team of researchers has been studying Zebra Workcloud Workforce Optimization Suite customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Zebra Workcloud Workforce Optimization Suite for Workforce Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Zebra Workcloud Workforce Optimization Suite for Workforce Management include: Office Depot, a United States based Retail organisation with 38000 employees and revenues of $8.60 billion, MPREIS Supermarkt, a Austria based Retail organisation with 5500 employees and revenues of $1.35 billion, Vera Bradley, a United States based Retail organisation with 1725 employees and revenues of $372.0 million and many others.
Contact us if you need a completed and verified list of companies using Zebra Workcloud Workforce Optimization Suite, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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MPREIS Supermarkt | Retail | 5500 | $1.4B | Austria | Zebra Technologies | Zebra Workcloud Workforce Optimization Suite | Workforce Management | 2023 | n/a |
In 2023, MPREIS Supermarkt implemented Zebra Workcloud Workforce Optimization Suite and deployed Zebra Workcloud Task Management as its Workforce Management solution across approximately 300 stores in Austria to streamline corporate-to-store communications and optimize inventory processes. The rollout targeted retail operations with a clear focus on task management and frontline communication, aiming to tighten store-level collaboration and raise staff engagement between corporate planners and store teams.
Zebra Workcloud Task Management was configured to surface and assign store tasks, manage frontline communications, and orchestrate inventory-related work items, supporting transactional task assignment and completion tracking across store teams. Operational coverage included corporate merchandising and store operations in Austria, with the implementation presented as a retail operations use case focused on task management and frontline communication. The public announcement cites improved store-level collaboration and inventory optimisation as the primary outcomes reported by MPREIS Supermarkt.
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Office Depot | Retail | 38000 | $8.6B | United States | Zebra Technologies | Zebra Workcloud Workforce Optimization Suite | Workforce Management | 2015 | n/a |
In 2015, Office Depot deployed Zebra Workcloud Workforce Optimization Suite across its U.S. stores to modernize workforce scheduling and task execution. The implementation targeted Workforce Management use cases within retail operations and HR, positioning Zebra Workcloud Workforce Optimization Suite as the central scheduling and task-management platform for store-level labor coordination.
The deployment focused on the scheduling and task management capabilities of the application, consolidating shift creation, roster assignment, and task assignment workflows into a single system. Configuration included standardized scheduling templates and task queues to enforce compliance and consistency in task execution, with category-aligned features such as centralized schedule management, shift bidding and automated task routing to in-store associates.
Operational coverage was nationwide across Office Depot stores in the United States, impacting retail operations and HR processes related to labor planning and store execution. The project consolidated scheduling and task workflows to create a unified operational cadence between store managers and hourly staff, enabling consistent task rollout and execution across sites.
Governance changes emphasized centralized workflow rules and compliance controls, shifting task assignment and schedule governance from dispersed local practices to a standardized platform-driven model. The implementation yielded a 42% increase in on-time task completion and delivered significant payroll and overtime savings, reflecting improved adherence to schedules and tighter labor execution.
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Vera Bradley | Retail | 1725 | $372M | United States | Zebra Technologies | Zebra Workcloud Workforce Optimization Suite | Workforce Management | 2021 | n/a |
In 2021, Vera Bradley implemented Zebra Workcloud Workforce Optimization Suite to align labor with customer demand across its U.S. retail footprint. The deployment targeted retail HR and operations and customer-facing scheduling, emphasizing store-level workforce planning and execution.
The deployment used Zebra/Reflexis Workcloud modules for appointments, task management and scheduling, configured to support shift planning, task orchestration and clerking assignments. Zebra Workcloud Workforce Optimization Suite was adopted as a Workforce Management solution to centralize corporate-generated task distribution and standardize scheduling workflows across stores.
Operational coverage focused on store operations in the United States with direct impact on task execution, retail workforce planning and HR scheduling processes. Governance centered on process standardization and task accountability, and the implementation increased on-time completion of corporate-generated tasks to ~90% while delivering payroll efficiency.
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