List of Zedmed Platform Customers
Melbourne, 3000, VIC,
Australia
Since 2010, our global team of researchers has been studying Zedmed Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Zedmed Platform for Electronic Health Record from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Zedmed Platform for Electronic Health Record include: Healthscope, a Australia based Healthcare organisation with 16500 employees and revenues of $1.60 billion, Medical One, a Australia based Banking and Financial Services organisation with 1000 employees and revenues of $300.0 million, Kildare Road Medical Centre, a Australia based Healthcare organisation with 360 employees and revenues of $79.0 million, Zedmed Medical Software Solutions, a Australia based Professional Services organisation with 50 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using Zedmed Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Healthscope | Healthcare | 16500 | $1.6B | Australia | Zedmed Medical Software Solutions | Zedmed Platform | Electronic Health Record | 2015 | n/a |
In 2015 Healthscope deployed Zedmed Platform as an Electronic Health Record at its Five Dock Medical Centre operations. The Zedmed Platform implementation focused on core patient administration and clinical records workflows and was operated by customer service and administration officers, reception staff, practice managers, doctors and nursing personnel.
Zedmed Platform was configured to manage appointment scheduling and telephone triage workflows, process Medicare vouchers for clinicians, support end of day batching per doctor, and create and process invoices. The system was also used to prepare and produce patient clinical records for lawyers and insurance companies for work compensation claims, and to handle accounts payable and receivable tasks through the practice administration interface of Zedmed Platform.
Operational governance emphasized office administration controls and document handling. Inbound medical information received by post and fax was collated, scanned and routed to clinicians through Zedmed, clinical correspondence and medical letters were produced within Zedmed Platform and distribution to patients was executed via an integration with Hotdoc. The implementation structured daily operational processes around Zedmed Platform driven workflows for patient access, billing, and clinical record management.
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Kildare Road Medical Centre | Healthcare | 360 | $79M | Australia | Zedmed Medical Software Solutions | Zedmed Platform | Electronic Health Record | 2024 | n/a |
In 2024, Kildare Road Medical Centre deployed Zedmed Platform as its Electronic Health Record. The implementation covered clinical and administrative workflows for a 360-employee medical centre in Australia and was planned to support operations at a new facility. Deployment structure centered on a single-vendor practice-management integrated EHR hosted and configured by Zedmed, with the platform provisioned to manage front-desk patient administration, appointment scheduling, clinical charting, e-prescribing, and billing workflows. The rollout timeline was aligned with the facility move to ensure continuity of care and administrative operations.
Zedmed Platform configuration emphasized clinical documentation, practice-management automation, and administrative reporting to align clinicians, nursing staff, and reception workflows. The implementation used standard Electronic Health Record capabilities such as role-based access controls, appointment templates, configurable billing codes, and automated prescription workflows, with configuration tailored to the centre’s outpatient primary care operations. Governance and change management were led through Zedmed training and transition assistance, enabling a smooth transition into the new facility and operator-level adoption. Kildare Road Medical Centre described Zedmed Platform as an affordable, robust, and stable platform that meets its clinical and administrative needs.
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Medical One | Banking and Financial Services | 1000 | $300M | Australia | Zedmed Medical Software Solutions | Zedmed Platform | Electronic Health Record | 2003 | n/a |
In 2003, Medical One implemented Zedmed Platform as its Electronic Health Record. The Zedmed Platform serves as the primary practice management and clinical records application for primary care across Medical One's network of 12 general practices in Victoria and South Australia.
Zedmed Platform is configured to maintain longitudinal patient records and clinical documentation while supporting core practice management workflows typical of an Electronic Health Record, including appointment management, encounter documentation, and billing workflow integration where required. The deployment supports more than 300 users across clinical and administrative roles, positioning the application as the central operational system for patient-facing and back office functions.
Medical One has operated Zedmed Platform for more than 20 years, indicating established multi-site governance and standardized clinical recordkeeping across sites. Operational scope covers clinical operations and practice administration for primary care, with the Zedmed Platform highlighted for its ability to support a large multi-site network and an extended user community.
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Zedmed Medical Software Solutions | Professional Services | 50 | $2M | Australia | Zedmed Medical Software Solutions | Zedmed Platform | Electronic Health Record | 2024 | n/a |
In 2024, Zedmed Medical Software Solutions deployed the Zedmed Platform, an Electronic Health Record that Australian clinics use to manage clinical records and patient engagement workflows. The Zedmed Platform Electronic Health Record is positioned to support primary care practice functions including patient demographics, clinical notes, medication management, and appointment workflows across outpatient clinic settings.
The implementation surface includes modules and capabilities for eScripts, referral management, telehealth appointment handling and session workflows, SMS reminders, and My Health Record exchange. The narrative on public site and help center indicates clinical records and eScripts are integrated into the same patient record, referrals are managed as structured clinical workflows, telehealth is incorporated into appointment and access workflows, and SMS reminders are used for patient communications.
Operational coverage is Australian clinics and practice administrative and clinical teams, with the Zedmed Platform Electronic Health Record interfacing with national My Health Record services and electronic prescribing workflows. Governance implications described by module usage include structured referral and prescribing workflows, Consent and record exchange controls for My Health Record interactions, and consolidated clinical-administrative processes to align scheduling, telehealth access, and patient notifications.
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