List of Zendesk BIME Analytics Customers
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Since 2010, our global team of researchers has been studying Zendesk BIME Analytics customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Zendesk BIME Analytics for Analytics and BI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Zendesk BIME Analytics for Analytics and BI include: Shell, a United Kingdom based Oil, Gas and Chemicals organisation with 96000 employees and revenues of $284.31 billion, Lenovo, a Hong Kong based Manufacturing organisation with 72000 employees and revenues of $69.08 billion, Sodexo, a France based Consumer Packaged Goods organisation with 430000 employees and revenues of $24.69 billion and many others.
Contact us if you need a completed and verified list of companies using Zendesk BIME Analytics, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Zendesk BIME Analytics customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Lenovo | Manufacturing | 72000 | $69.1B | Hong Kong | Zendesk | Zendesk BIME Analytics | Analytics and BI | 2013 | n/a |
In 2013, Lenovo implemented Zendesk BIME Analytics. The Analytics and BI deployment supported marketing, product, and customer analytics to create interactive dashboards and consolidated reporting for sales and go to market teams.
The implementation centered on Zendesk BIME Analytics as a cloud hosted BI and dashboarding platform, with configuration focused on data modeling, visualization authoring, and scheduled consolidated reporting. Lenovo integrated the platform with marketing and CRM datasets rather than core transactional systems, using connectors and transformation workflows to normalize campaign, product, and customer interaction data for dashboard consumption.
Operational coverage emphasized sales and go to market enablement, with reports and interactive dashboards provisioned for marketing, product management, and customer analytics teams. Governance concentrated on centralized consolidated reporting and self service dashboarding to standardize metrics and provide a single pane of analytics for go to market stakeholders.
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Shell | Oil, Gas and Chemicals | 96000 | $284.3B | United Kingdom | Zendesk | Zendesk BIME Analytics | Analytics and BI | 2013 | n/a |
In 2013, Shell implemented Zendesk BIME Analytics to provide enterprise analytics and reporting. Zendesk BIME Analytics delivered Analytics and BI capabilities to consolidate data sources and surface operational and marketing insights in the region.
The deployment centered on BI visualization dashboards, self-service reporting, and lightweight data modeling and ETL layers to unify disparate source feeds. BIME was used to deliver BI and visualization dashboards rather than to replace core ERP or transactional systems, positioning dashboards as the primary interface for analytics consumers.
Implementation tied consolidated data sources into a centralized reporting fabric supporting regional operational and marketing teams with scheduled data refreshes and role-based dashboard access. Governance emphasized centralized dashboard stewardship and standardized report definitions to maintain consistency across stakeholders.
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Sodexo | Consumer Packaged Goods | 430000 | $24.7B | France | Zendesk | Zendesk BIME Analytics | Analytics and BI | 2013 | n/a |
In 2013, Sodexo implemented Zendesk BIME Analytics to support Analytics and BI for finance, operations and customer analytics across its France organization. Sodexo used Zendesk BIME Analytics to produce dashboards and reports for business stakeholders in France, emphasizing operational and customer-facing analytics rather than core payroll or ERP modules.
The implementation leveraged BIME Analytics’ BI and dashboard capabilities, including data modeling, visualization, interactive dashboards and scheduled reporting to surface operational KPIs and customer metrics. Rollout and operational coverage were centered on business stakeholders in France, with governance and distribution workflows aligned to dataset ownership and role-based access patterns common in Analytics and BI deployments.
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