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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

List of Zoho Forms Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
1komma5 Utilities 2500 $572M Germany Zoho Corp. Zoho Forms Apps Development 2024 n/a
In 2024, 1KOMMA5 implemented Zoho Forms as a core component of an Apps Development initiative to centralize lead capture and digitize sales workflows. The deployment addressed rapid growth and disparate or lacking CRM tools across the group, following an A/B evaluation against Monday that led to rapid adoption of Zoho due to fast deployment, high configurability, and stronger reporting capabilities. The implementation of Zoho Forms focused on form-based lead capture, automated workflows, configurable Canvas-driven UI and UX tailored to market needs, and integrated dashboards and reports for sales and marketing managers and individual contributors. Zoho Forms was used to instrument the end-to-end sales funnel, enable internal automation without costly external consultants, and create a manageable pipeline for an influx of leads across business units. Integrations were explicitly implemented with in-house systems, CIAM, LeadDesk, GetAccept, and global invoicing and CRM systems to provide one source of truth and to synchronize customer and transaction data. The deployment supports multiple lines of business including solar, battery, mobility chargers, heat pumps, and an energy management system, with production use in Australia and active rollout in Spain while maintaining primary operations in Germany, Sweden, Finland, Denmark, and the Netherlands. Governance and operational changes were driven by an internal build strategy, centralized CRM ambitions, and automated workflows that allow regional tailoring for local regulations and incentive programs. Outcomes called out by the customer include improved reaction time to customer requests across lines of business, immediate insight via dashboards and reports, and the ability to visualize and set priorities from a unified Apps Development platform using Zoho Forms.
Asana Recovery Healthcare 20 $2M United States Zoho Corp. Zoho Forms Apps Development 2026 n/a
In 2026 Asana Recovery deployed Zoho Forms on its public website to support online patient contact and intake capture. This deployment uses Zoho Forms as an Apps Development tool to centralize web-based data collection for a 20-person healthcare provider, replacing unspecified prior form processes with an embedded form layer. The implementation configured Zoho Forms modules such as form building, field validation, conditional logic, file upload for document capture, automated submission notifications, and secure submission storage. Operational coverage is focused on front-office and intake workflows, with governance controls applied to user access and data handling to align with healthcare privacy requirements, and exports and form-level workflows provisioned to support downstream administrative processing.
Axial Training Education 420 $63M Australia Zoho Corp. Zoho Forms Apps Development 2026 n/a
Axial Training implemented Zoho Forms in 2026, deploying Zoho Forms in the Apps Development category to centralize web form data capture for external inquiries and application intake. The implementation embeds Zoho Forms on the public website to collect structured submissions, enforce field validation and conditional logic, and trigger downstream form processing. This configuration positions Zoho Forms as the primary web entry point for prospective students and external contacts. Configuration work emphasized form building, embedding, form level access controls, automated email notifications and server side data routing consistent with Apps Development workflows. Integrations are limited to the website embedding as explicitly stated, with form actions configured to export or forward captured data for downstream processing and administrative review. Governance arrangements focus on form versioning, validation rules and administrative access to manage submissions and workflow orchestration.
Headphone Zone India Retail 120 $3M India Zoho Corp. Zoho Forms Apps Development 2015 n/a
In 2015, Headphone Zone India implemented Zoho Forms in the Apps Development category as it moved its retail business online to support ecommerce customer intake and support workflows. The deployment centralized digital intake for leads, warranty claims, returns and product feedback, positioning Zoho Forms as the primary capture layer for customer-submitted information. Zoho Forms was configured with standardized form templates and automated submission rules to normalize ticket data and reduce variability in intake. Functional capabilities implemented included lead capture, structured warranty claim intake, return initiation forms, and product feedback collection, with form-driven validation and routing to enforce consistent data fields across submissions. Integrations connected Zoho Forms to Zoho Desk and Zoho CRM so that submissions flowed directly into ticketing queues and customer records in India, enabling automated ticket creation and CRM record enrichment. The implementation covered ecommerce customer support, order and return handling workflows, and product feedback loops used by support, operations and product teams. Governance focused on standardizing intake templates and routing rules to align support workflows, with process changes to ensure uniform ticket creation and backend order and return handling. According to the vendor case study, the rollout improved ticket uniformity and streamlined backend order and return processing through form-driven workflow automation.
HV Health & Safety Healthcare 230 $51M United States Zoho Corp. Zoho Forms Apps Development 2026 n/a
In 2026, HV Health & Safety implemented Zoho Forms on its public website. Zoho Forms is deployed as an Apps Development solution to capture web-based submissions supporting patient intake, contact requests, and safety compliance reporting across clinical and administrative functions. The deployment uses embedded web forms with hosted form endpoints and a centralized form management console, providing role-based access for form design and response review. Configuration leverages custom fields, conditional logic, file upload capability, and routed notification workflows to align form capture with internal processes, while submissions are retained within Zoho Forms with configurable export and notification hooks for downstream teams, centralizing form governance and response handling.
Non Profit 20 $2M Australia Zoho Corp. Zoho Forms Apps Development 2020 n/a
Professional Services 100 $19M Brazil Zoho Corp. Zoho Forms Apps Development 2026 n/a
Government 1041 $160M Ireland Zoho Corp. Zoho Forms Apps Development 2018 n/a
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Buyer Intent: Companies Evaluating Zoho Forms

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FAQ - APPS RUN THE WORLD Zoho Forms Coverage

Zoho Forms is a Apps Development solution from Zoho Corp..

Companies worldwide use Zoho Forms, from small firms to large enterprises across 21+ industries.

Organizations such as 1komma5, Waterford City and County Council Ireland, Axial Training, HV Health & Safety and RGIS are recorded users of Zoho Forms for Apps Development.

Companies using Zoho Forms are most concentrated in Utilities, Government and Education, with adoption spanning over 21 industries.

Companies using Zoho Forms are most concentrated in Germany, Ireland and Australia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Zoho Forms across Americas, EMEA, and APAC.

Companies using Zoho Forms range from small businesses with 0-100 employees - 37.5%, to mid-sized firms with 101-1,000 employees - 37.5%, large organizations with 1,001-10,000 employees - 25%, and global enterprises with 10,000+ employees - 0%.

Customers of Zoho Forms include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Zoho Forms customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Apps Development.