List of Zonal PMS Customers
Edinburgh, EH3 5DA,
United Kingdom
Since 2010, our global team of researchers has been studying Zonal PMS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Zonal PMS for Hotel Property Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Zonal PMS for Hotel Property Management include: Malhotra Group, a United Kingdom based Professional Services organisation with 970 employees and revenues of $49.1 million, Oakman Inns And Restaurants, a United Kingdom based Leisure and Hospitality organisation with 328 employees and revenues of $20.7 million, Provenance Collection United Kingdom, a United Kingdom based Leisure and Hospitality organisation with 225 employees and revenues of $18.0 million, White Lodge Hotel, a United Kingdom based Leisure and Hospitality organisation with 50 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using Zonal PMS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Zonal PMS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Malhotra Group | Professional Services | 970 | $49M | United Kingdom | Zonal Retail Data Systems | Zonal PMS | Hotel Property Management | 2021 | n/a |
In 2021 Malhotra Group deployed Zonal PMS when opening a new hotel in May 2021 to deliver a consistent guest experience and consolidate bookings and transactions across its leisure portfolio. The implementation positioned Zonal PMS as the primary Hotel Property Management platform for the site, centralizing rate controls, booking records and guest profiles to feed enterprise reporting.
The deployment integrated Zonal PMS with EPoS and the Loyalty module, implementing Hotel Property Management capabilities for front desk check in and check out, rate and availability controls, room postings and centralized guest profile linking. Configuration focused on unified transaction capture so F&B spend and room charges post to a single guest ledger, and reporting functions were configured to support revenue and rate decision workflows.
Rollout began at the new hotel in May 2021 with operational scope across the leisure portfolio, impacting guest services, revenue management and operations teams. Governance emphasized centralized data capture and standardized posting workflows, and the case study cites outcomes of streamlined operations, easier room postings and richer reporting to support rate decisions.
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Oakman Inns And Restaurants | Leisure and Hospitality | 328 | $21M | United Kingdom | Zonal Retail Data Systems | Zonal PMS | Hotel Property Management | 2023 | n/a |
In 2023, Oakman Inns And Restaurants implemented Zonal PMS as a cloud-based High Level Hotel Property Management solution integrated into its existing Zonal EPoS estate. The deployment targeted the group level for Oakman Group, applying the Hotel Property Management application across its UK pubs with rooms portfolio to centralise reservations and standardise rate controls.
Zonal PMS was configured to centralise reservations, implement group rate and revenue control capabilities, and enable mobile and contactless check-in workflows. Functional configuration emphasized centralized rate management, reservation orchestration, and guest-facing mobile check-in functionality, aligning front of house operations with a single property management environment.
Integration between Zonal PMS and the existing Zonal EPoS estate was implemented to support consolidated reporting and revenue management, enabling transaction and booking data to flow between point of sale and property management for unified revenue visibility. Operational coverage focused on the UK pubs with rooms portfolio, impacting reservations, revenue management, front desk operations, and staff training processes.
Governance shifted toward group-level rate administration and standardized rollout procedures, and the implementation explicitly delivered centralized rate control, faster roll-outs, and reduced staff training overheads as described in the case study. Zonal PMS therefore functions as the central Hotel Property Management application linking reservations, rate governance, and EPoS-based revenue reporting for Oakman Inns And Restaurants.
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Provenance Collection United Kingdom | Leisure and Hospitality | 225 | $18M | United Kingdom | Zonal Retail Data Systems | Zonal PMS | Hotel Property Management | 2023 | n/a |
In 2023 Provenance Collection United Kingdom implemented Zonal PMS, Zonal’s High Level Property Management System, as its Hotel Property Management platform across nine North Yorkshire inns and boutique hotels. The rollout centralized reservations and consolidated pricing and reporting into a single PMS instance to provide consistent rate boards and guest profiles across the estate.
The deployment focused on explicit module use of the Zonal PMS for reservations, rate management and reporting, alongside integrations with Zonal EPoS and Airship CRM to unify transaction and guest engagement data. Configuration emphasized consolidated pricing controls, centralized reporting templates and guest record synchronization to reduce manual reconciliation between outlets and properties.
Integrations with Zonal EPoS and Airship CRM tied point of sale activity and CRM profiles back into the Zonal PMS, extending operational coverage to front office, food and beverage operations and revenue management workflows across all nine sites. Governance changes included centralized pricing authority and standardized reporting processes, and stated outcomes included centralised reporting, reduced errors and improved rate management across the estate.
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Leisure and Hospitality | 50 | $5M | United Kingdom | Zonal Retail Data Systems | Zonal PMS | Hotel Property Management | 2016 | n/a |
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Buyer Intent: Companies Evaluating Zonal PMS
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