List of ZopSmart OMS Customers
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Since 2010, our global team of researchers has been studying ZopSmart OMS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ZopSmart OMS for Order Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ZopSmart OMS for Order Management include: Kroger, a United States based Retail organisation with 409000 employees and revenues of $147.12 billion, Towncart, a India based Retail organisation with 110 employees and revenues of $34.0 million and many others.
Contact us if you need a completed and verified list of companies using ZopSmart OMS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ZopSmart OMS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Kroger | Retail | 409000 | $147.1B | United States | ZopSmart | ZopSmart OMS | Order Management | 2019 | n/a |
In 2019 Kroger implemented ZopSmart OMS to modernize POS and omnichannel checkout operations across its United States footprint. Public reporting cites a POS engagement and the deployment context supports use of ZopSmart OMS to orchestrate omnichannel checkout and order capture. This implementation positioned ZopSmart OMS as the order management layer coordinating online and in store checkout activities.
Functional scope included online order capture, order routing to stores for fulfillment, and checkout orchestration between ecommerce channels and in store point of sale systems, consistent with Order Management category capabilities. Integrations connected ecommerce order feeds with in store POS and store fulfillment workflows to enable synchronous order handling and pickup coordination at Kroger stores across the United States. Operational impact spanned store operations, ecommerce fulfillment, and checkout process ownership, with rollout focused on POS modernization and omnichannel checkout orchestration using ZopSmart OMS.
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Towncart | Retail | 110 | $34M | India | ZopSmart | ZopSmart OMS | Order Management | 2020 | n/a |
In 2020, Towncart deployed ZopSmart OMS for Order Management to enable online grocery ordering and store fulfilment across its Indian supermarket franchise network. The implementation used ZopSmart's ecommerce platform and mobile applications to capture orders, manage checkout workflows, and route fulfilment to physical stores.
App listing and APK metadata show the Towncart mobile app was developed by ZopSmart, supporting the inference that ZopSmart OMS order management and fulfilment modules were active in the implementation. Functional capabilities implemented include order capture from mobile and web channels, store assignment and fulfilment orchestration, inventory visibility for store fulfilment, and order tracking to support customer notifications.
Operational scope encompassed store operations and ecommerce teams across Towncart stores in India, aligning business functions such as store fulfilment, customer checkout, and order tracking under the ZopSmart OMS. Governance and configuration work focused on mapping franchise store inventory and fulfilment rules into centralized order orchestration and mobile driven order processing, enabling consistent fulfilment workflows across locations.
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