List of Zuora Collections Customers
Redwood City, 94065, CA,
United States
Since 2010, our global team of researchers has been studying Zuora Collections customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Zuora Collections for Debt Collection and Recovery from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Zuora Collections for Debt Collection and Recovery include: Vimeo, a United States based Professional Services organisation with 1236 employees and revenues of $433.0 million, FourKites, a United States based Professional Services organisation with 600 employees and revenues of $139.0 million, rankingCoach, a Germany based Professional Services organisation with 90 employees and revenues of $10.0 million, Motive, a United States based Professional Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Zuora Collections, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Zuora Collections customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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FourKites | Professional Services | 600 | $139M | United States | Zuora | Zuora Collections | Debt Collection and Recovery | 2022 | n/a |
In 2022, FourKites implemented Zuora Collections, deploying debt recovery capabilities under the Debt Collection and Recovery category. The deployment targeted finance and accounts receivable functions across FourKites United States operations and aligned the Zuora Collections application with billing and AR teams.
Zuora Collections was configured to automate outreach workflows and to synchronize collections status with Salesforce, enabling automated communications, collections case handling, and task orchestration consistent with Debt Collection and Recovery functionality. Configuration emphasized automated outreach and CRM synchronization to centralize collections activities and reduce manual touchpoints.
Governance and rollout centered on changing finance and AR workflows to support scaled collections operations without adding headcount, with operational coverage focused in the United States. According to vendor product materials, FourKites reduced time-to-collect by 26% and improved finance and accounts receivable efficiency after deploying Zuora Collections. These outcomes were reported in vendor product materials.
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Motive | Professional Services | 10 | $1M | United States | Zuora | Zuora Collections | Debt Collection and Recovery | 2016 | n/a |
In 2016, Motive implemented Zuora Collections to support accounts receivable processes within Debt Collection and Recovery. The deployment was built on the Zuora Central Platform and Zuora Billing, using Zuora Workflow Builder to automate collections-related communications and dunning.
Motive configured automation for notifications and retry logic to reduce manual AR work, improving handling of failed credit cards and orchestrating collector outreach workflows. Module usage for Zuora Collections is inferred from Motive's case study because the customer explicitly describes automating notifications and collections workflows with Zuora Workflow Builder rather than naming a standalone Collections product.
Operational scope concentrated on billing and collections for the United States, impacting accounts receivable and collector teams, and embedding automated dunning sequences into billing events and payment failure handling. Integrations were centered on Zuora Billing and the Zuora Central Platform, with workflow automation driving event-based notifications and collector task generation.
Governance shifted routine communications and retry processes into system-driven workflows, freeing collectors to prioritize high-value outreach and strategic collection activities. Outcomes reported by Motive include reduced manual AR effort and improved handling of failed credit cards, aligning Zuora Collections with the companys billing and collections operations.
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rankingCoach | Professional Services | 90 | $10M | Germany | Zuora | Zuora Collections | Debt Collection and Recovery | 2021 | n/a |
In 2021, rankingCoach implemented Zuora Collections alongside Zuora Billing to strengthen its Debt Collection and Recovery posture across its international subscription base. The deployment for the Germany headquartered professional services company targeted finance, accounts receivable and billing functions across EMEA and the Americas, aligning collections operations with subscription invoicing and payment streams.
The implementation used Zuora Collect and Collect AI modules within the Zuora Collections offering to automate retry logic and orchestrate failed payment recovery. Configuration focused on automated retry sequences and collection orchestration consistent with Debt Collection and Recovery workflows, enabling programmatic handling of payment attempts and escalation paths.
Zuora Billing was integrated with Zuora Collect to unify subscription billing events with collection rules and recovery automation, creating a linked flow from invoice generation to payment retry and status reconciliation. Operational coverage emphasized subscriber payment recovery across international markets, consolidating accounts receivable processes under a single vendor stack.
The vendor case study reports an 18% increase in payment success in two months and notes improvements in payment success and customer experience as direct outcomes of the Zuora Collections and Collect AI implementation.
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Professional Services | 1236 | $433M | United States | Zuora | Zuora Collections | Debt Collection and Recovery | 2025 | n/a |
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Buyer Intent: Companies Evaluating Zuora Collections
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