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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

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List of Zuora Zephr Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Art Berkshire Association Non Profit 10 $1M United States Zuora Zuora Zephr Subscription and Recurring Billing 2023 n/a
In 2023, Art Berkshire Association implemented Zuora Zephr to address an inflexible paywall and enable rapid experimentation across subscription flows. Zuora Zephr was deployed as part of a Subscription and Recurring Billing initiative focused on improving direct paywall conversions for local newspapers in the United States. The implementation centered on fast A/B testing and personalization capabilities, with configuration of segmented paywall rules, conversion tracking, and experimentation workflows to iterate subscription offers. Functional scope emphasized subscription and paywall conversion workflows tied to finance and subscriptions operations, using personalization and segment-based audience targeting to refine checkout and payment prompts. Integrations included a direct analytics and segmentation connection with Mather Economics to inform test cohorts and behavioral targeting, and operational coverage was scoped to New England region publications. The project addressed local newspaper subscription acquisition use cases while aligning Zuora Zephr with organizational subscription management and billing processes. Governance followed an experimentation-led rollout for subscription/paywall conversion, operating within finance and subscriptions teams to manage offers and measurement. The deployment produced measured outcomes including approximately 20% overall lift in direct paywall conversions and up to 40% conversion lift for specific segments.
Raconteur Media Professional Services 100 $10M United Kingdom Zuora Zuora Zephr Subscription and Recurring Billing 2022 n/a
In 2022, Raconteur Media deployed Zuora Zephr as part of its Subscription and Recurring Billing tooling to capture first-party data and support digital audience monetization. Zuora Zephr was configured to address marketing and CRM needs by instrumenting identity and registration capabilities rather than billing logic alone. The implementation centered on Zephr's identity and registration modules, including configurable registration walls that gate content and prompt consented data capture. These modules were tuned to collect structured first-party attributes and to map registration events to CRM profiles, enabling progressive identification workflows and consented data flows into marketing systems. Integrations focused on feeding CRM systems and downstream marketing workflows, enabling the small data team to enrich anonymous visitor records without heavy engineering. Operational coverage targeted digital audience growth and subscriptions across the United Kingdom, with the deployment scoped to marketing and CRM functions and to audience engagement channels. Governance shifted data capture and identity orchestration into productized registration rules and configurable walls, reducing reliance on engineering for rule changes and accelerating campaign-driven registration variations. The implementation delivered explicit outcomes, growing overall newsletter subscribers from approximately 6,000 to approximately 34,000, while enabling the team to identify anonymous users and operationalize first-party data for subscription and audience strategies.
Structured Credit Investor Media 10 $2M United Kingdom Zuora Zuora Zephr Subscription and Recurring Billing 2021 n/a
In 2021, Structured Credit Investor deployed Zuora Zephr to modernize its paywalls and subscription operations, leveraging the platform as part of a Subscription and Recurring Billing initiative in the United Kingdom. The Zuora Zephr implementation was scoped to support subscriptions and finance functions and was provisioned in approximately three months, establishing a cloud-hosted paywall and entitlement control plane for the publisher. The implementation configured multi-layered subscription packaging and paywall rules, and strengthened identity and access management to control subscriber entitlements and authentication flows. Zuora Zephr was used to centralize subscription lifecycle capabilities, including tiered packaging, automated entitlement enforcement, and billing orchestration consistent with Subscription and Recurring Billing operational terminology. Operational ownership was retained by subscriptions and finance teams in the UK, with governance focused on access controls, billing reconciliation processes, and staged rollout of paywall rules. The initiative delivered business outcomes explicitly tied to monetization, with subscriber revenue retention exceeding 100 percent within two years.
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FAQ - APPS RUN THE WORLD Zuora Zephr Coverage

Zuora Zephr is a Subscription and Recurring Billing solution from Zuora.

Companies worldwide use Zuora Zephr, from small firms to large enterprises across 21+ industries.

Organizations such as Raconteur Media, Structured Credit Investor and Art Berkshire Association are recorded users of Zuora Zephr for Subscription and Recurring Billing.

Companies using Zuora Zephr are most concentrated in Professional Services, Media and Non Profit, with adoption spanning over 21 industries.

Companies using Zuora Zephr are most concentrated in United Kingdom and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Zuora Zephr across Americas, EMEA, and APAC.

Companies using Zuora Zephr range from small businesses with 0-100 employees - 100%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of Zuora Zephr include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Zuora Zephr customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Subscription and Recurring Billing.