Apps Run The World Apps Purchases

Customer	Industry	Empl.	Revenue	Country	Vendor	Application	Category	When	VAR/SI	Insight Source
TrueGEN	Professional Services	20	$4M	Belgium	Martello Technologies	Martello Elfiq SD-WAN	SD-WAN	2017	n/a
Trialon Corporation	Professional Services	430	$50M	United States	Matrix42	Matrix42 Empirum	Endpoint Management	2013	n/a	In 2013, Trialon Corporation implemented Matrix42 Empirum for Endpoint Management to centralize endpoint service operations and asset control. The deployment established Matrix42 Empirum as the primary platform for endpoint lifecycle activities and IT service workflows within the organization. Matrix42 Empirum was configured to provide knowledge management, event and configuration management, service level management, and an asset lifecycle manager. The implementation included service requests and a self service portal, along with change and release controls, incident and problem tracking, and a service catalog for users to order services such as WebEx accounts. Operationally the deployment supported IT service management and asset management functions, enabling request fulfillment and catalog-driven provisioning through the service catalog for end users. The narrative indicates Matrix42 Empirum was used to instrument both ticketing workflows and asset lifecycle processes, aligning endpoint management with service delivery and configuration visibility. Governance and process changes centered on formalizing change and release procedures, standardizing incident and problem workflows, and enforcing service level management through the Matrix42 Empirum platform. These controls framed how service requests and catalog items were approved and fulfilled, embedding Endpoint Management capabilities into Trialon Corporations operational IT practices.
	Professional Services	380	$60M	United States	Matrix42	Matrix42 Workspace Management	Digital Workspace	2017	n/a
	Professional Services	450	$50M	United States	Cisco Meraki	Cisco Meraki SD-WAN	SD-WAN	2016	n/a
	Professional Services	546	$247M	United States	Cisco Meraki	Cisco Meraki SD-WAN	SD-WAN	2017	n/a
	Professional Services	6000	$2.0B	United Kingdom	Mitel	Mitel MiContact Center Business	Call Center	2017	n/a
	Professional Services	300	$190M	Canada	Mitel	Mitel MiContact Center Business	Call Center	2017	n/a
	Professional Services	100	$11M	Australia	Mitel	Mitel MiContact Center Enterprise	Call Center	2017	n/a
	Professional Services	791000	$64.9B	Ireland	Microsoft	Microsoft Defender for Cloud Apps, formerly Microsoft Cloud App Security	Cloud Access Security Brokers (CASB)	2018	n/a
	Professional Services	1750	$360M	United States	Microsoft	Microsoft Defender for Cloud Apps, formerly Microsoft Cloud App Security	Cloud Access Security Brokers (CASB)	2018	n/a

Logo

Customer

Industry

Empl.

Revenue

Country

Vendor

Application

Category

When

VAR/SI

Insight

Insight Source

TrueGEN

Professional Services

$4M

Belgium

Martello Technologies

Martello Elfiq SD-WAN

SD-WAN

2017

n/a

Trialon Corporation

Professional Services

430

$50M

United States

Matrix42

Matrix42 Empirum

Endpoint Management

2013

n/a

In 2013, Trialon Corporation implemented Matrix42 Empirum for Endpoint Management to centralize endpoint service operations and asset control. The deployment established Matrix42 Empirum as the primary platform for endpoint lifecycle activities and IT service workflows within the organization. Matrix42 Empirum was configured to provide knowledge management, event and configuration management, service level management, and an asset lifecycle manager. The implementation included service requests and a self service portal, along with change and release controls, incident and problem tracking, and a service catalog for users to order services such as WebEx accounts. Operationally the deployment supported IT service management and asset management functions, enabling request fulfillment and catalog-driven provisioning through the service catalog for end users. The narrative indicates Matrix42 Empirum was used to instrument both ticketing workflows and asset lifecycle processes, aligning endpoint management with service delivery and configuration visibility. Governance and process changes centered on formalizing change and release procedures, standardizing incident and problem workflows, and enforcing service level management through the Matrix42 Empirum platform. These controls framed how service requests and catalog items were approved and fulfilled, embedding Endpoint Management capabilities into Trialon Corporations operational IT practices.