Apps Purchases: 10+ Million Software Purchases
Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?
Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.
Apply Filters For 10+ Million Software Purchases
- Professional Services
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | VAR/SI | Insight | Insight Source |
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PagesJaunes | Professional Services | 700 | $135M | France | Capgemini | Capgemini Odigo | Call Center,Customer Experience | 2014 | n/a | In 2014, Capgemini implemented Capgemini Odigo for PagesJaunes to localize customer interactions and virtualize its contact center footprint. The deployment targeted PagesJaunes' customer service organization, bringing more than 300 contact center employees across 30 locations into a unified virtual contact center architecture while preserving local telephone presence rather than consolidating to a single national number. The implementation leveraged Capgemini Odigo capabilities aligned with Call Center,Customer Experience requirements, including telephony virtualization, distributed agent desktops and skills based routing to deliver localized handling at scale. Configuration emphasized local number presentation and localized routing rules so calls ring to the appropriate local agent pool, and the platform was provisioned to support consistent interaction handling across the distributed sites. Operational scope covered PagesJaunes' contact center operations across the 30 sites, affecting customer service workflows and agent desktop routing. Governance and rollout focused on central orchestration of the virtual contact center while retaining local caller identity, enabling PagesJaunes to maintain a local touch in customer engagement using Capgemini Odigo as its Call Center,Customer Experience solution. | |
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EagleView Technologies | Professional Services | 1000 | $140M | United States | Okta | Okta Identity Cloud | Identity and Access Management (IAM) | 2021 | n/a | ||
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Professional Services | 31360 | $23.8B | United States | Okta | Okta Single Sign On | Single Sign-On (SSO) | 2015 | n/a |
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Professional Services | 8000 | $3.0B | United States | One Identity | One Identity | Identity and Access Management (IAM) | 2017 | n/a |
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Professional Services | 121153 | $5.2B | Japan | Oracle | Oracle CASB Cloud Service | Cloud Access Security Brokers (CASB) | 2018 | n/a |
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Professional Services | 7300 | $11.1B | United States | Twilio | Twilio Programmable SMS | Customer Engagement | 2016 | n/a |
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Professional Services | 2810 | $1.1B | United States | Twilio | Twilio Programmable SMS | Customer Engagement | 2016 | n/a |
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Professional Services | 350 | $450M | Canada | Proofpoint | Proofpoint Email Security and Protection | Secure Email Gateways (SEGs) | 2016 | n/a |
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Professional Services | 34500 | $3.1B | United Kingdom | Puzzel | Puzzel Contact Centre | Call Center | 2017 | n/a |
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Professional Services | 150 | $30M | United Kingdom | Puzzel | Puzzel Contact Centre | Call Center | 2017 | n/a |
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