Apps Purchases: 10+ Million Software Purchases
Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?
Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.
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- Analytics and BI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | VAR/SI | Insight | Insight Source |
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Flexplan Administrators | Insurance | 25 | $5M | United States | Dealer Teamwork | Dealer Teamwork MPOP Analytics Reporting | Analytics and BI | 2022 | n/a | In 2022, Flexplan Administrators implemented Dealer Teamwork MPOP Analytics Reporting as an Analytics and BI solution. The deployment coincided with a parallel program that began in August 2022 to transition benefits administration to the DataPath Platform, a phased initiative described in the vendor case study. Dealer Teamwork MPOP Analytics Reporting was configured to deliver centralized reporting and dashboarding, ad hoc query capability, scheduled report distribution, and role based access controls consistent with Analytics and BI best practices. Configuration work focused on templated KPI dashboards for benefits administration workflows and client service reporting to support account management and renewal conversations. Operational coverage targeted HR and benefits operations, client service, and account management in the United States, aligning reporting flows with Flexplan Administrators ongoing DataPath Platform migration that unified CDH FSA HSA and COBRA administration. The Analytics and BI implementation emphasized structured data feeds and report governance to support client retention and service visibility during the phased rollout. Governance followed a phased rollout model with DataPath BPO support for administrative functions, as documented in the case study, and live operations were estimated for 2023 based on the phased schedule. The DataPath migration delivered stated outcomes including operational efficiencies, a new local HSA banking relationship, and stronger client retention, while Dealer Teamwork MPOP Analytics Reporting provided the reporting layer to surface operational and client service metrics. | |
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Assurant | Insurance | 14000 | $11.9B | United States | eGain Corporation | eGain Analytics Hub | Analytics and BI | 2018 | n/a | In 2018, Assurant implemented eGain Analytics Hub. The deployment addressed contact center analytics within the Analytics and BI category and was positioned to manage thousands of agents across Assurant's global contact center operations. The eGain Analytics Hub rollout centralized operational dashboards, agent level and queue level analytics, real time monitoring and historical reporting, and scheduled operational reports for regional and global managers. Functional usage emphasized operational visibility and decision support for contact center operations, aligning analytics outputs with workforce management, quality assurance and operations leadership workflows. Data was consolidated from contact center platforms and operations data sources into the eGain Analytics Hub to produce unified, role based views for regional teams and centralized operations. Governance centered on centralized analytics provisioning with distributed consumption by regional contact center managers, enabling the consolidation of contact center analytics and faster operational decisions for global teams. | |
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Insurance | 13700 | $6.7B | Brazil | FIS Global | FIS Insurance Statutory Reporter | Analytics and BI | 2024 | n/a |
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Insurance | 1800 | $397M | India | FIS Global | FIS Insurance Statutory Reporter | Analytics and BI | 2023 | n/a |
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Insurance | 30 | $3M | United States | FIS Global | FIS Insurance Statutory Reporter | Analytics and BI | 2019 | n/a |
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Insurance | 900 | $196M | United Kingdom | Google Cloud Analytics Hub | Analytics and BI | 2022 | n/a |
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Insurance | 8400 | $10.1B | United States | GraphAware | GraphAware Hume | Analytics and BI | 2017 | n/a |
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Insurance | 3597 | $2.7B | United States | Guidewire | Guidewire Live | Analytics and BI | 2012 | n/a |
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Insurance | 4900 | $2.9B | Canada | Guidewire | Guidewire Live | Analytics and BI | 2014 | n/a |
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Insurance | 700 | $130M | United States | Guidewire | Guidewire Live | Analytics and BI | 2018 | n/a |
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