Apps Purchases: 10+ Million Software Purchases
Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?
Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.
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- Analytics and BI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | VAR/SI | Insight | Insight Source |
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BlueCross BlueShield of South Carolina | Insurance | 16000 | $17.5B | United States | HDMS | HDMS Enlight | Analytics and BI | 2019 | n/a | In 2019 BlueCross BlueShield of South Carolina implemented HDMS Enlight for Analytics and BI. The effort targeted payer and provider network management in the United States, focusing on tiered provider networks and operational reporting to track and manage steerage, utilization and related network performance metrics. HDMS Enlight delivered reporting and analytics capabilities such as provider steerage dashboards, utilization reporting, tiered network segmentation analysis and operational scorecards. Configuration work emphasized data modeling, scheduled reporting and dashboarding to surface network performance trends and enable network tier decision workflows. The analytics environment supported business functions in network management, utilization management and payer operations, with operational coverage centered on provider network analytics within BlueCross BlueShield of South Carolina. Use of HDMS Enlight is inferred from HDMS webinar content where BlueCross BlueShield of South Carolina leaders discuss analytics delivered via HDMS. Governance and process changes focused on embedding HDMS Enlight outputs into network management processes, operational performance reviews and steerage monitoring, aligning reporting cadence with provider network oversight. Structured reporting from HDMS Enlight was used to inform routine network performance monitoring and maintenance of tiered network configurations. | |
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Allegiance Benefit Plan Management | Insurance | 350 | $60M | United States | eGain Corporation | eGain Analytics Hub | Analytics and BI | 2022 | n/a | In 2022, Allegiance Benefit Plan Management deployed eGain Analytics Hub as part of an eGain omnichannel knowledge platform to modernize member and stakeholder digital engagement for benefits administration. The implementation positioned eGain Analytics Hub to support knowledge powered customer service across member services and benefits administration workflows. Implementation emphasized Analytics and BI capabilities typical for contact center analytics, including interaction analytics, agent performance dashboards, historical reporting, and knowledge effectiveness measurement. eGain Analytics Hub was configured to surface consolidated executive and operational dashboards, scheduled reporting, and instrumentation of knowledge article usage and case resolution signals to improve operational visibility. Operational coverage focused on contact center and member services teams and extended analytics across omnichannel endpoints such as web chat, email, voice, and SMS used in benefits administration. Integrations centered on the eGain knowledge repository and the platform s unified interaction feed to enable both real time monitoring and retrospective analysis of member and stakeholder interactions. Governance and workflow changes prioritized centralized knowledge governance, analytics driven quality assurance, and agent coaching processes that consume eGain Analytics Hub outputs. The deployment connects Allegiance Benefit Plan Management eGain Analytics Hub Analytics and BI to core business functions in member services and benefits administration, providing unified reporting, interaction analytics, and knowledge management visibility. | |
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Insurance | 24000 | $68.5B | United States | IBM | IBM Db2 Big SQL | Analytics and BI | 2015 | n/a |
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Insurance | 4000 | $900M | United States | LexisNexis | LexisNexis InsurQuote | Analytics and BI | 2000 | n/a |
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Insurance | 60 | $1M | United States | NavMD | NavMD | Analytics and BI | 2024 | n/a |
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Insurance | 14000 | $5.5B | United States | MedeAnalytics | MedeAnalytics MedeAdopt | Analytics and BI | 2016 | n/a |
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Insurance | 14000 | $5.5B | United States | MedeAnalytics | MedeAnalytics Value-Based Care Administration | Analytics and BI | 2016 | n/a |
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Insurance | 1060 | $808M | United Kingdom | Microsoft | Microsoft Analytics Platform System (APS) | Data Warehouse | 2014 | Coeo |
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Insurance | 120 | $20M | Switzerland | Microsoft | Microsoft Power BI | Analytics and BI | 2024 | n/a |
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Insurance | 10 | $3M | United States | NavMD | NavMD | Analytics and BI | 2024 | n/a |
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