AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Apps Purchases: 10+ Million Software Purchases

App purchases

Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?

Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.

Apply Filters For 10+ Million Software Purchases

  • Workforce Management
  • Workforce Scheduling
Logo Customer Industry Empl. Revenue Country Vendor Application Category When VAR/SI Insight Insight Source
EWE Utilities 9500 $9.5B Germany InVision Group InVision injixo Workforce Management 2012 n/a In 2012, EWE implemented InVision injixo for Workforce Management to support customer service operations. The initiative was led by the head of customer service management, a 20 person organization with a budget of €1 million, and included lateral management of external call centers. The program targeted end-to-end quality management for complex online and offline customer journeys and associated customer care processes. InVision injixo was configured to provide standard Workforce Management capabilities including demand forecasting, shift scheduling, intraday management, and workforce reporting to align staffing with multi-channel customer demand. The implementation was coordinated with the introduction of SABIO knowledge management, integrating InVision injixo with the SABIO knowledge base to improve agent guidance and to align scheduling and training with quality management workflows. Vendor InVision Group supplied the InVision injixo platform as the core scheduling and forecasting engine. Governance was structured around the customer service management function, extending control to externally managed contact centers to centralize scheduling and quality oversight, and process changes were implemented to formalize workforce planning within customer care. The program explicitly aimed at realization of savings and synergy effects across internal and external operations while preserving end-to-end quality management, with rollout focused on aligning scheduling, knowledge access, and quality checkpoints across channels.
Dwr Cymru Welsh Water Utilities 3500 $978M United Kingdom Genesys Genesys Workforce Management Workforce Management 2015 n/a
Utilities 2410 $942M Germany Almato AG Argos Workforce Management Workforce Management 2004 n/a
Utilities 1900 $1.0B United Kingdom Genesys Genesys Workforce Management Workforce Management 2020 n/a
Utilities 6203 $2.9B United Kingdom Avaya Avaya Aura Workforce Optimization Workforce Management 2015 n/a
Utilities 2750 $1.6B United Kingdom Verint Systems Verint Workforce Management Workforce Management 2009 n/a
Utilities 2750 $1.6B United Kingdom triOpsis triOpsis Workforce Management 2009 n/a
Utilities 3119 $14.2B Netherlands Verint Systems Verint Workforce Management Workforce Management 2014 n/a
Utilities 2800 $650M Netherlands Nice Systems NICE IEX Workforce Management Workforce Management 2009 n/a
Utilities 5287 $8.5B United Kingdom Genesys Genesys Workforce Management Workforce Management 2020 n/a
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