Dwr Cymru Welsh Water Digital Transformation Initiatives

About the Customer

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Scope and Challenges

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Outcome and Implications

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Dwr Cymru Welsh Water (DCWW) is a company which supplies drinking water and wastewater services to most of Wales and parts of western England.

Dwr Cymru Welsh Water started their digital transformation period in 2010 with migration from legacy to SAP-based systems for its billing and payment services.

In 2016 the SAP transformation programme continued by moving from SAP ERP ECC 6.0 towards SAP S/4 HANA.

At the beginning of 2018 Dwr Cymru Welsh Water transformed its financial planning process by using the SAP BPC 10.1 Embedded Model solution that Capgemini SAP Enterprise Performance Management Solutions team has designed and developed for them.

The SAP BPC implementation was a critical part of DCWW’s Management Accounting Transformation Project, which aims to remodel and improve their financial processes, whilst reducing business risks.