Apps Purchases: 10+ Million Software Purchases
Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?
Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.
Apply Filters For 10+ Million Software Purchases
- Workforce Management
- Task Management
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | VAR/SI | Insight | Insight Source |
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Gusto | Professional Services | 2400 | $540M | United States | Nice Systems | NICE Evolve WFM | Workforce Management | 2021 | n/a | In 2021, Gusto implemented NICE Evolve WFM in the Workforce Management category to modernize contact-center operations across its North America support sites. The deployment focused on customer service scheduling, forecasting, and intraday management to centralize workforce planning for support teams. Gusto configured NICE Evolve WFM features for scheduling, forecasting and intraday management, leveraging NICE Workforce Management capabilities along with a vendor Value Realization Services engagement to align configuration with operational staffing patterns. The implementation emphasized automated forecast generation, shift scheduling logic and intraday adherence monitoring to improve day to day capacity management. Operational coverage was limited to North America support sites and impacted contact-center operations and customer service functions, including workforce planners, team leads and intraday operations staff. The program established a centralized workforce management capability to standardize scheduling and forecasting processes across sites. The vendor case documents measured outcomes from the NICE Workforce Management deployment, reporting a 69 percent improvement in average speed to answer, a 16 to 22 percent reduction in average handle time, a 50 percent drop in abandoned calls and approximately $9.36 million in measured benefits. These results were presented as part of the NICE Value Realization Services assessment linked to the NICE Evolve WFM implementation. | |
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Cleanright Solutions United Kingdom | Professional Services | 10 | $1M | United Kingdom | CleanLink | CleanLink Time & Payroll | Workforce Management | 2012 | n/a | In 2012 Cleanright Solutions United Kingdom implemented CleanLink Time & Payroll as part of its Workforce Management deployment to consolidate payroll, site information, audits and budget reporting across its contract cleaning operations in the United Kingdom. The implementation centered on CleanLink Time & Payroll capabilities embedded in the vendor s Site Manager solution, aligning time capture and payroll processing with site-level operational controls. Configuration emphasized payroll functionality, site data consolidation, audit trails and budget reporting modules, with CleanLink Time & Payroll used to standardize timesheet capture and link site labor costs to budget reports. The Site Manager solution provided the functional surface for site managers to record inspections and audits while payroll processing was routed through CleanLink Time & Payroll, creating a single record for labor and site financials. Operational coverage targeted contract cleaning sites and the finance function in the United Kingdom, centralizing site-level finance visibility for site managers and finance teams. Integrations beyond the CleanLink platform are not specified in the case study, the narrative focuses on unifying payroll and site financial records within the Workforce Management application. Governance shifted toward centralized budgeting and auditably recorded site activity, enabling tighter budget control. The case study explicitly reports improved visibility of payroll and site-level finance, improved budget control and a measurable uplift in profitability following adoption of CleanLink Time & Payroll. | |
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Professional Services | 409 | $13M | United Kingdom | CleanLink | CleanLink Time & Payroll | Workforce Management | 2023 | n/a |
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Professional Services | 22 | $3M | Singapore | Reanimotion Group | Reanimotion Manstat | Workforce Management | 2021 | n/a |
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Professional Services | 1891 | $316M | Japan | Kinjiro Co | Kinjiro WFM | Workforce Management | 2024 | n/a |
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Professional Services | 964 | $136M | United Kingdom | HRNet | HR Net | Workforce Management | 2006 | n/a |
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Professional Services | 668 | $66M | United Kingdom | HRNet | HR Net | Workforce Management | 2006 | n/a |
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Professional Services | 38000 | $3.6B | France | Replicon | Replicon Workforce Management | Workforce Management | 2021 | n/a |
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Professional Services | 500 | $2.0B | Netherlands | Freshworks | Freshdesk Workforce Management | Workforce Management | 2022 | n/a |
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Professional Services | 900 | $310M | Canada | Freshworks | Freshdesk Workforce Management | Workforce Management | 2024 | n/a |
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