Apps Purchases: 10+ Million Software Purchases
Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?
Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.
Apply Filters For 10+ Million Software Purchases
- Workforce Management
- Task Management
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | VAR/SI | Insight | Insight Source |
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Five9 Philippines | Professional Services | 700 | $60M | Philippines | Five9 | Five9 Workforce Optimization | Workforce Management | 2010 | n/a | In 2010, Five9 Philippines implemented Five9 Workforce Optimization. Five9 Workforce Optimization is deployed for Workforce Management within Five9 Philippines contact center operations, supporting core functions such as agent scheduling, demand forecasting, intraday adherence monitoring, and quality monitoring workflows. The deployment is implemented as part of the Five9 cloud contact center stack, with the Five9 Workforce Optimization application instrumenting operational scheduling engines and supervisor workspaces. Configuration focused on standard Workforce Management modules including forecast modeling, schedule creation and publishing, shift and time off management, and adherence tracking, with configuration aligned to contact center queue and skill structures. Governance emphasizes supervisor driven schedule approvals and operational adherence processes, and rollout was organized around contact center teams and supervisor training to embed scheduler and quality assurance workflows into daily operations. | |
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Transcom Philippines | Professional Services | 9301 | $68M | Philippines | Alvaria | Alvaria Workforce (formerly Aspect Workforce Optimization) | Workforce Management | 2018 | n/a | ||
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Professional Services | 21500 | $3.1B | Philippines | Nice Systems | NICE IEX Workforce Management | Workforce Management | 2024 | n/a |
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Professional Services | 10 | $1M | United Kingdom | deskbird | deskbird Admin | Workforce Management | 2022 | n/a |
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Professional Services | 510 | $240M | Germany | deskbird | deskbird Admin | Workforce Management | 2023 | n/a |
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Professional Services | 1500 | $230M | Australia | Frontier Software | Frontier Software Workforce Management | Workforce Management | 2018 | n/a |
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Professional Services | 25 | $10M | United States | FunctionFox | FunctionFox Resource Management | Workforce Management | 2024 | n/a |
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Professional Services | 10 | $1M | United States | FunctionFox | FunctionFox Resource Management | Workforce Management | 2024 | n/a |
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Professional Services | 23326 | $4.6B | Germany | GFOS | GFOS Workforce Management | Workforce Management | 1996 | n/a |
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Professional Services | 5000 | $7.0B | Canada | HammerTech | Hammertech Personnel Management | Workforce Management | 2024 | n/a |
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