Apps Purchases: 10+ Million Software Purchases
Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?
Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.
Apply Filters For 10+ Million Software Purchases
- Workforce Management
- Task Management
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | VAR/SI | Insight | Insight Source |
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WM | Professional Services | 49500 | $19.7B | United States | AgnoShin | AgnoShin Enhance Employee | Workforce Management | 2023 | n/a | In 2023 WM implemented AgnoShin Enhance Employee, Apps Category to support workforce management and contact center optimization across its United States operations. The engagement with AgnoShin was scoped to address workforce scheduling, real time dashboards and analytics for contact center teams, with stated objectives to reduce average handle time and improve agent utilization. The narrative identifies WM as the customer and AgnoShin Enhance Employee as the deployed application, aligned to workforce management priorities for HR and operations functions. The implementation centered on AgnoShin Enhance Employee modules that map to workforce management workflows, including agent scheduling, shift planning, intraday adherence monitoring, and real time operational dashboards. Configuration work is consistent with Enhance product descriptions, focusing on rule driven scheduling, forecasting inputs for contact demand, and analytics instrumentation that surface agent utilization and handling time patterns. AgnoShin Enhance Employee was restated here to clarify the application as the focal product in the deployment. Operational coverage targeted contact center and workforce planning teams within WM in the United States, with functional impact on HR workforce scheduling and contact center operations. The deployment emphasized real time analytics and dashboards to support supervisors and workforce planners, and standard workforce management terminology such as forecasting, intraday management, and adherence monitoring appears in the implementation scope. No specific third party system integrations are documented in the source notes. Governance and process adjustments inferred from the scope included updates to scheduling policies, escalation workflows for intraday exceptions, and new operational reporting cadences to leverage the AgnoShin Enhance Employee dashboards. The stated aims were to reduce average handle time and improve agent utilization, these aims guided configuration and operational reporting priorities but no public case study with explicit deployment dates beyond 2023 was provided in the vendor materials. | |
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Networcx | Professional Services | 25 | $5M | Switzerland | Networcx | Networcx Workflow Automation | Task Management | 2022 | n/a | In 2022, Networcx implemented Networcx Workflow Automation as a Task Management application to orchestrate customer-facing processes. The implementation is observable on the NX Logisticx public site, which is labelled 'Powered by Networcx', and supports CRM and quotation automation alongside a client portal used in Italy, indicating the Networcx Workflow Automation deployment is driving CRM, quotation automation, and client-portal workflows for customer access. Module-level configuration concentrated on CRM and quotation automation and client portal capabilities, aligning with Task Management functional workflows such as task routing, approval sequencing, and client-initiated access flows. The rollout focused on customer-facing teams and the public client portal, with governance adjustments to workflow ownership and quote approval processes, and reported outcomes include simplified client access and integrated quoting workflows. | |
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Professional Services | 75 | $35M | United States | Evia Information Systems | Evia Team Task Management | Task Management | 2019 | n/a |
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Professional Services | 100 | $11M | United States | ADP | ADP Workforce Now Task Management | Task Management | 2023 | n/a |
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Professional Services | 50 | $5M | United States | Bitrix24 | Bitrix24 Task management | Task Management | 2021 | n/a |
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Professional Services | 4 | $5M | Australia | CallN | CallN Workforce Optimization | Workforce Management | 2019 | n/a |
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Professional Services | 30 | $3M | United States | Clean Smarts | Clean Smarts | Workforce Management | 2023 | n/a |
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Professional Services | 10 | $1M | United States | Clean Smarts | Clean Smarts | Workforce Management | 2023 | n/a |
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Professional Services | 10 | $1M | United States | Clean Smarts | Clean Smarts | Workforce Management | 2023 | n/a |
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Professional Services | 10 | $1M | United States | Crelate | Crelate Deliver Task Management | Task Management | 2024 | n/a |
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