Apps Purchases: 10+ Million Software Purchases
Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?
Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.
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- SCM
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | VAR/SI | Insight | Insight Source |
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Zadok Jewelers | Retail | 50 | $6M | United States | Mi9 Retail | Mi9 Retail Order Management | Order Management | 2017 | n/a | In 2017, Zadok Jewelers implemented Mi9 Retail Order Management in an initiative to modernize and enhance its retail operations, positioning Mi9 Retail Order Management within the Order Management category for end-to-end jewelry retail workflows. The deployment used the Mi9 Retail end-to-end jewelry suite as a cloud-based, fully integrated platform to unify sales, inventory, service, and analytics across the business. The implementation included Mi9 Mosaic POS, Clienteling, CRM, Mobile Inventory Management, Order Management, and Repairs as bundled functional modules, with Mi9 Intelligence delivering advanced analytics built on the Mi9 retail data warehouse. Configuration focused on role-specific dashboards and clienteling capabilities to support sales associates, store managers, and repair technicians, while Mobile Inventory Management extended inventory visibility to the sales floor. Operational coverage centered on Zadok Jewelers single large Houston showroom and customer engagement across its global client base, integrating point of sale, customer relationship management, inventory control, and order capture through to repairs and fulfillment inside the Mi9 platform. The implementation emphasized internal integration between POS, CRM, inventory, and order management components to streamline store operations, order handling, and service workflows without referencing external third-party systems. Governance and process changes were anchored on role-based dashboards and analytics to shift decision making toward data-driven customer engagement and store operations, with clienteling workflows and CRM intended to evolve how associates manage high-touch relationships. Mi9 Intelligence was positioned to provide Zadok Jewelers access to data-driven insights typically available to larger retailers, and the overall program was described as designed to foster increased sales and an improved customer experience as stated by company leadership. | |
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TIVOL | Retail | 70 | $9M | United States | Mi9 Retail | Mi9 Retail Order Management | Order Management | 2014 | n/a | In 2014, Tivol implemented Mi9 Retail Order Management to centralize Order Management for its specialty jewelry retail operations. The deployment targeted store transaction workflows, inventory oversight, and finance controls for a 70-employee luxury jeweler operating in the United States. Mi9 Retail Order Management was configured to provide secure operational tools and customer engagement capabilities that reflect the vendor's jewelry vertical expertise. Functional emphasis included order capture and lifecycle orchestration across in-store sales and fulfillment, inventory visibility to support store-level reservation and fulfillment workflows, and transactional controls used by finance and store management. The implementation leveraged standard Order Management capabilities such as order orchestration, reservation, fulfillment routing, and customer engagement workflows to support personalized in-store service. Governance and rollout prioritized store-level adoption and centralized order workflows, aligning operational procedures with finance oversight and store operations. According to the company CFO, the project delivered more efficient and secure operational tools and introduced customer engagement features that allow Tivol to connect with customers in new and meaningful ways. Operational controls and process changes focused on secure order handling and consistent customer engagement procedures across Tivol locations. | |
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Professional Services | 900 | $250M | United States | Mi9 Retail | Mi9 Retail Order Management | Order Management | 2019 | n/a |
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Retail | 20 | $2M | United States | Shift4Shop | Shift4Shop Inventory Management | Inventory Management | 2009 | n/a |
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Media | 10 | $1M | United States | Shift4Shop | Shift4Shop Inventory Management | Inventory Management | 2012 | n/a |
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Retail | 30 | $3M | United States | Upserve | Upserve Inventory Management | Inventory Management | 2018 | n/a |
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Retail | 450 | $60M | United States | Upserve | Upserve Inventory Management | Inventory Management | 2018 | n/a |
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Retail | 30 | $3M | United States | Upserve | Upserve Inventory Management | Inventory Management | 2018 | n/a |
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Retail | 30 | $3M | United States | Upserve | Upserve Inventory Management | Inventory Management | 2018 | n/a |
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Retail | 342 | $60M | United States | Upserve | Upserve Inventory Management | Inventory Management | 2017 | n/a |
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