Apps Purchases: 10+ Million Software Purchases
Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?
Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.
Apply Filters For 10+ Million Software Purchases
- Workforce Management
- Task Management
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | VAR/SI | Insight | Insight Source |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
|
|
NCO Europe | Banking and Financial Services | 490 | $23M | United Kingdom | Alvaria | Alvaria Workforce (formerly Aspect Workforce Optimization) | Workforce Management | 2016 | n/a | ||
|
|
Total System Services UK, a Global Payments company | Professional Services | 493 | $101M | United Kingdom | Verint Systems | Verint Workforce Optimization | Workforce Management | 2019 | n/a | In 2019 Total System Services UK implemented Verint Workforce Optimization, a Workforce Management application used to centralize workforce planning and intraday operations. The deployment positioned Verint Workforce Optimization as the primary Workforce Management tool for scheduling, forecasting, and real time analyst workflows within TSYS UK. The implementation focused on functional modules common to Workforce Management, including forecast generation, staffing and shift scheduling, intraday adherence monitoring, and performance reporting. Verint Workforce Optimization was configured to support real time analyst operations and workforce planners, with configuration for automated schedules and exception handling to align staffing to demand signals. Operational coverage included TSYS operations in Coventry, England and broader United Kingdom contact operations, targeting workforce planners and real time analysts across customer-facing teams. Staff skills associated with the rollout referenced Verint Workforce Optimization, Verint Workforce Management, Microsoft Excel, and Avaya CMS in day to day operational use, indicating cross functional adoption by planning and contact operations teams. Governance changes emphasized structured intraday management and schedule governance, with process adjustments for shift sign off, adherence monitoring, and regular forecast updates. The program concentrated on embedding Verint Workforce Optimization into existing operational workflows to standardize planning and real time response across TSYS UK. | |
|
|
|
Professional Services | 493 | $101M | United Kingdom | Verint Systems | Verint Workforce Management | Workforce Management | 2019 | n/a |
|
|
|
|
|
Government | 498 | $101M | United States | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2015 | n/a |
|
|
|
|
|
Retail | 500 | $100M | United States | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2011 | n/a |
|
|
|
|
|
Manufacturing | 500 | $85M | United States | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2015 | n/a |
|
|
|
|
|
Healthcare | 500 | $100M | United States | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2011 | n/a |
|
|
|
|
|
Education | 500 | $50M | United States | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2013 | n/a |
|
|
|
|
|
Retail | 500 | $100M | Australia | UKG | UKG Pro Workforce Management (Ex UKG Dimensions) | Workforce Management | 2021 | n/a |
|
|
|
|
|
Automotive | 500 | $250M | Germany | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2010 | n/a |
|
|