Apps Purchases: 10+ Million Software Purchases
Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?
Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.
Apply Filters For 10+ Million Software Purchases
- Workforce Management
- Task Management
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | VAR/SI | Insight | Insight Source |
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Redde Northgate | Professional Services | 7206 | $1.9B | United Kingdom | Verint Systems | Verint Workforce Optimization | Workforce Management | 2019 | n/a | In 2019, Redde Northgate implemented Verint Workforce Optimization to strengthen contact centre Workforce Management. The Verint Workforce Optimization deployment was executed as part of a contact centre refresh alongside Avaya Aura telephony and was aligned to group efforts to standardize shared service centre operations. The implementation concentrated on core workforce optimization capabilities typical of Workforce Management, configured for forecasting, shift scheduling, agent adherence and quality monitoring, with interaction recording and reporting to centralize scheduling and performance management. Verint Workforce Optimization was configured to support agent desktop workflows, workforce automation and consolidated operational reporting across contact centre functions. Architecturally the solution was deployed into a hybrid infrastructure model that combined on premise and 3rd party Hosted components, leveraging group datacentres and SD WAN connectivity to unify distributed contact centre sites. Integration points explicitly included Avaya Aura for telephony and interaction capture, and design work on Group identities and connectivity to deliver shared corporate services and secure access to the Verint platform. Governance and operational ownership were driven by the Group Head of Infrastructure under CIO oversight, with formal standardisation of process and tooling to support the shared service centre target operating model. The contact centre rollout included PCI compliance as part of the Verint Workforce Optimization and Avaya Aura refresh, and the program emphasized centralized scheduling governance, quality assurance workflows and operational controls. | |
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Froedtert Health | Healthcare | 7200 | $2.3B | United States | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2011 | n/a | ||
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Manufacturing | 7200 | $1.3B | United States | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2014 | n/a |
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Professional Services | 7200 | $2.0B | Canada | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2013 | n/a |
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Professional Services | 7200 | $2.0B | United States | UKG | UKG Pro Workforce Management (Ex UKG Dimensions) | Workforce Management | 2018 | n/a |
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Education | 7200 | $1.1B | United States | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2016 | n/a |
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Banking and Financial Services | 7200 | $5.8B | United States | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2012 | n/a |
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Consumer Packaged Goods | 7200 | $2.1B | United States | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2013 | n/a |
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Healthcare | 7200 | $2.0B | United States | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2009 | n/a |
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Education | 7200 | $1.9B | United States | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2002 | n/a |
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