Apps Purchases: 10+ Million Software Purchases
Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?
Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.
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- Transportation
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | VAR/SI | Insight | Insight Source |
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American Airlines | Transportation | 136900 | $54.2B | United States | SAP | SAP HANA Enterprise Cloud | Application Hosting and Computing Services | 2016 | n/a | In 2016 American Airlines provisioned SAP HANA Enterprise Cloud to host core HR payroll and Employee Central workloads as part of its broader SuccessFactors adoption, deploying SAP HANA Enterprise Cloud in the Application Hosting and Computing Services category to support HR and payroll operations. The deployment was aligned with a phased SuccessFactors rollout touching the Talent suite, Employee Central, payroll, and subsequent performance and compensation modules. The implementation schedule shows the Talent suite went live in September 2016, Employee Central went live on March 26 2016, and payroll went live two weeks later on SAP HANA Enterprise Cloud, with Performance Management and Compensation targeted for the first quarter of 2017. SAP HANA Enterprise Cloud was used as the SAP private cloud foundation to host payroll and to provide the underlying platform for Employee Central and integrated HR services. American Airlines integrated SuccessFactors with a service center case manager, Fieldglass, and payroll, and managed roughly 150 interfaces to HR data to create a unified employee record. Operational coverage extended across approximately 140,000 team members actively using SuccessFactors, and over 200,000 individuals when including pension and travel benefit recipients, spanning about 60 countries. Governance and rollout practices began conservatively, with the admin team initially opting into only required functionality during go-live, then shifting to an accelerated quarterly opt-in cadence for new SuccessFactors releases. Executive sponsorship came from the CIO, CHRO, and CFO, and operational workflows routed employee interactions through the service center platform which handled about 600 cases a day, reinforcing single user experience and a single version of truth for employee data. Documented outcomes and operational impacts include accelerated GDPR compliance through quarterly release opt-ins, emerging cultural change toward a unified employee experience, and an acknowledged increase in investment relative to initial expectations. American Airlines plans to mature measurement capability using SAP Workforce Analytics and future People Analytics capabilities, and is building an analytics team in the people department to operationalize workforce insights. | |
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American Airlines | Transportation | 136900 | $54.2B | United States | Ivanti | Cherwell ITSM | IT Service Management | 2016 | n/a | In 2016 American Airlines provisioned Cherwell ITSM as its IT Service Management platform to support the American Airlines Enterprise Platform, establishing a centralized system for handling service delivery and operational change. Cherwell ITSM is used to structure core service workflows across the enterprise and to provide a single point of control for service requests and change execution. The implementation emphasizes Service Request management and Enterprise Change management, with Cherwell ITSM used to log, track and resolve client Service Requests and to record change approvals and execution steps. Monitoring and incident response workflows are integrated with existing security and monitoring tooling, specifically TrendMicro, Tanium and QRadar, and the platform is instrumented to accept security inputs and alerts for coordinated response. Operational governance ties Cherwell ITSM to Audit Team findings and Information Security leadership, enabling the platform to bridge new and existing security gaps and to coordinate resolution of SEIM security incidents. The environment is managed by platform engineering and operations staff who use Cherwell ITSM to perform enterprise changes and to maintain the health and safety of the enterprise platform across affected IT and security functions. | |
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Transportation | 136900 | $54.2B | United States | SAP | SAP S/4 HANA - Materials Management (MM) | Inventory Management | 2016 | n/a |
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Transportation | 136900 | $54.2B | United States | SAP | SAP S/4 HANA - Logistics | Logistics Management | 2016 | n/a |
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Transportation | 136900 | $54.2B | United States | SAP | SAP Warehouse Management | Warehouse Management | 2016 | n/a |
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Transportation | 136900 | $54.2B | United States | Salesforce | Salesforce CPQ | Configure Price Quote (CPQ) | 2019 | n/a |
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Transportation | 136900 | $54.2B | United States | SAP | SAP GRC | Governance, Risk and Compliance | 2019 | n/a |
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Transportation | 30804 | $24.1B | United States | Oracle | Oracle OBIEE | Analytics and BI | 2017 | n/a |
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Transportation | 30804 | $24.1B | United States | SAP | SAP BusinessObjects | Analytics and BI | 2016 | n/a |
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Transportation | 30804 | $24.1B | United States | Tableau Software | Tableau | Analytics and BI | 2017 | n/a |
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