Apps Run The World Apps Purchases

Customer	Industry	Empl.	Revenue	Country	Vendor	Application	Category	When	VAR/SI	Insight Source
Al Preston'S Garage	Distribution	10	$1M	United States	OneTrust	OneTrust CookiePro	Governance, Risk and Compliance	2023	n/a
Al Rajhi Bank Malaysia	Banking and Financial Services	350	$122M	Malaysia	Feedzai	Feedzai RiskOps	AML, Fraud and Compliance	2023	n/a	In 2023, Al Rajhi Bank Malaysia implemented Feedzai RiskOps as an AML, Fraud and Compliance solution to support frontline fraud monitoring and investigative workflows. The deployment centered on operationalizing real time transaction surveillance across customer accounts including CASA, deposit accounts and card transactions, with Fraud Operations Analysts operating within the Feedzai RiskOps environment to track and monitor unauthorized activity. Feedzai RiskOps was configured to provide real time fraud transaction monitoring, alert generation, and a case management workspace for investigation and triage. The implementation included rule based detection and pattern identification capabilities typical of AML, Fraud and Compliance platforms, and supported analyst activities for identifying emerging suspicious transaction patterns and consolidating alerts into investigable cases. Operational coverage tied the Feedzai RiskOps instance into the banks Fraud Management Unit workflows and customer support channels, enabling analysts to report suspicious account movements and escalate incidents to team leads, IT support and relevant business units. The system was used alongside digital banking support processes to provide voice and email customer support, guide self service usage, and perform call backs for escalated cases in line with existing operational procedures. Governance and process changes emphasized adherence to FMU and Compliance requirements, implementation of standard operating procedures for case handling, and escalation protocols to ensure timely reporting. Continuous improvement efforts were driven by fraud case investigations and operational feedback to refine detection rules, investigator workflows and overall fraud operations efficiency.
	Manufacturing	900	$1.0B	United Arab Emirates	Kyriba	Kyriba Treasury	Treasury Management	2017	n/a
	Automotive	71	$8M	Saudi Arabia	Ravelin	Ravelin Fraud Protection	AML, Fraud and Compliance	2021	n/a
	Automotive	40	$10M	United States	CrownPeak	CrownPeak Universal Consent Platform (formerly Evidon)	Governance, Risk and Compliance	2015	n/a
	Automotive	100	$45M	United States	CrownPeak	CrownPeak Universal Consent Platform (formerly Evidon)	Governance, Risk and Compliance	2015	n/a
	Retail	9000	$10.0B	United Arab Emirates	Bottomline Technologies	Bottomline TreasuryXpress C2Treasury (ex C2Box)	Treasury Management	2012	n/a
	Automotive	45	$5M	United States	CrownPeak	CrownPeak Universal Consent Platform (formerly Evidon)	Governance, Risk and Compliance	2014	n/a
	Banking and Financial Services	70	$1M	Philippines	TESS INTERNATIONAL	TESS INTERNATIONAL Coral Financial Crime Suite	AML, Fraud and Compliance	2018	n/a
	Banking and Financial Services	4000	$1.0B	Saudi Arabia	ION Investment Group	ION IT2 Treasury	Treasury Management	2013	n/a

Logo

Customer

Industry

Empl.

Revenue

Country

Vendor

Application

Category

When

VAR/SI

Insight

Insight Source

Al Preston'S Garage

Distribution

$1M

United States

OneTrust

OneTrust CookiePro

Governance, Risk and Compliance

2023

n/a

Al Rajhi Bank Malaysia

Banking and Financial Services

350

$122M

Malaysia

Feedzai

Feedzai RiskOps

AML, Fraud and Compliance

2023

n/a

In 2023, Al Rajhi Bank Malaysia implemented Feedzai RiskOps as an AML, Fraud and Compliance solution to support frontline fraud monitoring and investigative workflows. The deployment centered on operationalizing real time transaction surveillance across customer accounts including CASA, deposit accounts and card transactions, with Fraud Operations Analysts operating within the Feedzai RiskOps environment to track and monitor unauthorized activity. Feedzai RiskOps was configured to provide real time fraud transaction monitoring, alert generation, and a case management workspace for investigation and triage. The implementation included rule based detection and pattern identification capabilities typical of AML, Fraud and Compliance platforms, and supported analyst activities for identifying emerging suspicious transaction patterns and consolidating alerts into investigable cases. Operational coverage tied the Feedzai RiskOps instance into the banks Fraud Management Unit workflows and customer support channels, enabling analysts to report suspicious account movements and escalate incidents to team leads, IT support and relevant business units. The system was used alongside digital banking support processes to provide voice and email customer support, guide self service usage, and perform call backs for escalated cases in line with existing operational procedures. Governance and process changes emphasized adherence to FMU and Compliance requirements, implementation of standard operating procedures for case handling, and escalation protocols to ensure timely reporting. Continuous improvement efforts were driven by fraud case investigations and operational feedback to refine detection rules, investigator workflows and overall fraud operations efficiency.