Apps Run The World Apps Purchases

Customer	Industry	Empl.	Revenue	Country	Vendor	Application	Category	When	VAR/SI	Insight
AAA-The Auto Club Group	Insurance	11000	$3.5B	United States	SAP	SAP Claims Management	Insurance Claims Management	2010	n/a	In 2010, AAA-The Auto Club Group implemented SAP Claims Management to support its property and casualty claims operations in the United States, using the solution within the Insurance Claims Management category. The deployment is documented in SAP communications as an effort to simplify claims handling and align claims servicing with enterprise insurance operations. The implementation centered on SAP Claims Management capabilities for structured claims intake, lifecycle management, automated adjudication workflows, document and evidence handling, and service orchestration tied to claims processing. Configuration emphasized workflow automation and standardized decision support to reduce manual touchpoints across first notice of loss through settlement stages. Operational coverage targeted P&C claims operations and customer service functions, with SAP reporting approximately a 50 percent reduction in the time customers spent on the phone as a direct outcome of the SAP Claims implementation. The reduction in customer call time indicates integration of claims processing workflows with contact center processes and service routing, improving end-to-end claim handling efficiency. Governance and rollout were executed with a phased approach informed by SAP industry content and public procurement references, standardizing claims handling processes and centralizing operational controls for claims adjudication and service level coordination. SAP Claims Management was positioned as the core Insurance Claims Management application for ongoing claims process governance and service orchestration within AAA-The Auto Club Group.
Aaaa Discount Bail Bonds	Professional Services	25	$3M	United States	Apple	Apple Pay	Payment Processing	2022	n/a
	Professional Services	25	$3M	United States	Google	Google Pay	Payment Processing	2022	n/a
	Professional Services	300	$50M	United States	Momentive Software (formerly Community Brands)	Nimble AMS	Membership Management	2022	n/a
	Construction and Real Estate	10	$1M	United States	Yardi	Yardi Voyager	Real Estate Property Management	2019	n/a
	Distribution	15	$2M	United States	Odoo	Odoo Open Source ERP	ERP Financial	2020	n/a
	Distribution	15	$2M	United States	Google	Google Pay	Payment Processing	2021	n/a
	Distribution	15	$2M	United States	Apple	Apple Pay	Payment Processing	2021	n/a
	Professional Services	30	$3M	United States	PayPal	PayPal Braintree	Payment Processing	2016	n/a
	Professional Services	10	$1M	United States	CarTrawler	Cartrawler	Lease Management	2017	n/a

Logo

Customer

Industry

Empl.

Revenue

Country

Vendor

Application

Category

When

VAR/SI

Insight

AAA-The Auto Club Group

Insurance

11000

$3.5B

United States

SAP

SAP Claims Management

Insurance Claims Management

2010

n/a

In 2010, AAA-The Auto Club Group implemented SAP Claims Management to support its property and casualty claims operations in the United States, using the solution within the Insurance Claims Management category. The deployment is documented in SAP communications as an effort to simplify claims handling and align claims servicing with enterprise insurance operations. The implementation centered on SAP Claims Management capabilities for structured claims intake, lifecycle management, automated adjudication workflows, document and evidence handling, and service orchestration tied to claims processing. Configuration emphasized workflow automation and standardized decision support to reduce manual touchpoints across first notice of loss through settlement stages. Operational coverage targeted P&C claims operations and customer service functions, with SAP reporting approximately a 50 percent reduction in the time customers spent on the phone as a direct outcome of the SAP Claims implementation. The reduction in customer call time indicates integration of claims processing workflows with contact center processes and service routing, improving end-to-end claim handling efficiency. Governance and rollout were executed with a phased approach informed by SAP industry content and public procurement references, standardizing claims handling processes and centralizing operational controls for claims adjudication and service level coordination. SAP Claims Management was positioned as the core Insurance Claims Management application for ongoing claims process governance and service orchestration within AAA-The Auto Club Group.