Apps Purchases: 10+ Million Software Purchases
Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?
Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.
Apply Filters For 10+ Million Software Purchases
- Workforce Management
- Workforce Scheduling
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | VAR/SI | Insight | Insight Source |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Webhelp | Professional Services | 50000 | $1.8B | France | Activeo | Activeo Logepal | Workforce Management | 2010 | n/a | In 2010, Webhelp deployed Activeo Logepal to manage contact-centre operations in France. The Activeo Logepal Workforce Management implementation covered contact-centre sites including Caen and Vitré and provisioned over 150 licenses for supervisory consoles and individual agent displays. Configuration emphasized real-time operational dashboards and individual agent displays to support flow supervision and performance visibility. Functional capabilities implemented aligned with Workforce Management best practices, delivering live monitoring, queue and workload visualization, and standardized reporting workflows across contact-centre teams. Operational scope focused on day-to-day contact-centre management in France, with rollouts concentrated at Caen and Vitré and licenses assigned to supervisors and agents for operational control. The contact-centre Workforce Management deployment standardized reporting across sites and improved day-to-day management and performance visibility as described in the vendor case study. | |
|
|
Webhelp | Professional Services | 50000 | $1.8B | France | Calabrio | Calabrio WFM Mytime Self-Service | Workforce Management,Employee Self Service | 2020 | n/a | In 2020, Webhelp implemented Calabrio WFM Mytime Self-Service to staff and operate a COVID-19 monitoring contact centre for Paris University Hospitals. The deployment targeted a Workforce Management,Employee Self Service solution to manage volunteer schedules and shift interactions. Calabrio WFM Mytime Self-Service was configured to deliver centralized scheduling, roster visibility, and mobile self service via the Calabrio MyTime mobile app, enabling volunteers to view assigned shifts and request swaps. Configuration focused on rapid onboarding workflows and automated shift swap request handling integrated into contact centre scheduling processes. Standard Workforce Management capabilities were applied to orchestrate staffing across monitored queues and support schedule adherence operations. The program was a healthcare contact centre WFM deployment in Europe, onboarding more than 3,000 volunteers in two months for Paris University Hospitals, and it supported contact centre staffing and volunteer engagement functions. Operational coverage emphasized volunteer access to schedules and real-time swap management rather than enterprise HR lifecycle processes. Governance centered on mobile-first self service with shift swap approvals routed through WFM workflows to preserve schedule integrity, and rollout prioritized scale and volunteer accessibility. Calabrio reported improved scheduling and engagement outcomes following the deployment. | |
 |
|
Banking and Financial Services | 4297 | $2.6B | United States | Verint Systems | Verint Workforce Management | Workforce Management | 2017 | n/a |
|
|
|
|
|
Life Sciences | 80 | $15M | Australia | FoundU | FoundU Workforce Management | Workforce Management | 2021 | n/a |
|
|
|
|
|
Utilities | 7000 | $8.9B | United States | WorkForce Software | WorkForce EmpCenter | Workforce Management | 2017 | n/a |
|
|
|
|
|
Transportation | 1000 | $141M | United States | UKG | UKG Ready (ex Kronos Workforce Ready) | Workforce Management | 2019 | n/a |
|
|
|
|
|
Retail | 53000 | $12.5B | United States | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2007 | n/a |
|
|
|
|
|
Retail | 53000 | $12.5B | United States | UKG | UKG Workforce Central Scheduler (ex Kronos Workforce Scheduler) | Workforce Scheduling | 2007 | n/a |
|
|
|
|
|
Media | 1000 | $130M | United States | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2007 | n/a |
|
|
|
|
|
Education | 7000 | $1.0B | United States | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2007 | n/a |
|
|