Apps Purchases: 10+ Million Software Purchases
Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?
Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.
Apply Filters For 10+ Million Software Purchases
- Workforce Management
- Task Management
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | VAR/SI | Insight | Insight Source |
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Agilisys | Professional Services | 978 | $128M | United Kingdom | Avaya | Avaya Aura Workforce Optimization | Workforce Management | 2008 | n/a | In 2008 Agilisys implemented Avaya Aura Workforce Optimization to support contact centre Workforce Management at its Barrow-in-Furness operations in the United Kingdom. The Avaya Aura Workforce Optimization deployment concentrated on call volume forecasting, creation of daily weekly and monthly workforce plans, adherence monitoring, and management information reporting used by contact centre analysts. Configuration and functional modules reflected standard Workforce Management capabilities, including forecast engines and schedule generation, adherence monitoring consoles, intraday management tools for reactive recommendations, and automated MI report production. The implementation supported proactive call management and trend analysis workflows that were part of routine operational planning and performance tracking. The solution was operated alongside Avaya telephony and dialler components and other WFM tools, with the contact centre analyst acting as the key point of contact for any dialler or localised IT issues. Operational coverage emphasized contact centre operations and workforce planning, and the deployment was used to manage SLA and KPI adherence across internal and external relationship management processes. Governance centered on a contact centre analyst role responsible for adherence oversight, MI report generation, real time monitoring and intraday interventions, with compliance awareness for OFCOM regulations and DPA integrated into procedural workflows. Avaya Aura Workforce Optimization served as the primary Workforce Management system instrumenting forecasting scheduling adherence and reporting for Agilisys contact centre operations. | |
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Columbus Regional Airport | Transportation | 384 | $129M | United States | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2013 | n/a | ||
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Healthcare | 1200 | $129M | United States | UKG | UKG Pro Workforce Management (Ex UKG Dimensions) | Workforce Management | 2018 | n/a |
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Education | 1592 | $129M | United Kingdom | Dayforce | RITEQ Workforce Manager | Workforce Management | 2015 | n/a |
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Healthcare | 1200 | $130M | United States | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2002 | n/a |
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Professional Services | 5000 | $130M | United States | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2013 | n/a |
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Media | 1000 | $130M | United States | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2007 | n/a |
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Retail | 1200 | $130M | United States | UKG | UKG Ready (ex Kronos Workforce Ready) | Workforce Management | 2013 | n/a |
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Leisure and Hospitality | 250 | $130M | Canada | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2014 | n/a |
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Healthcare | 800 | $130M | United States | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2015 | n/a |
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