Apps Purchases: 10+ Million Software Purchases
Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?
Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.
Apply Filters For 10+ Million Software Purchases
- Workforce Management
- Task Management
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | VAR/SI | Insight | Insight Source |
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Motability Operations | Manufacturing | 1200 | $7.1B | United Kingdom | Nice Systems | NICE Quality Management | Workforce Management | 2017 | n/a | In 2017, Motability Operations deployed NICE Quality Management as part of its Workforce Management capabilities to formalize interaction quality, evaluator workflows, and auditability across customer service and dealer remarketing teams. Motability Operations NICE Quality Management Workforce Management was targeted at standardizing evaluation processes and bringing structured quality assurance into agent performance practices. The implementation focused on core quality management modules including evaluation form authoring, configurable scorecards, calibration workflows, automated sampling and evaluator assignment for coaching. Configuration work centered on role based access for evaluators, templated evaluation forms aligned to business process taxonomies, and scheduled evaluation cycles to match existing review cadences. Operational coverage included customer service, dealer support, and remarketing operations within the United Kingdom, with the solution embedded into agent and evaluator workflows via evaluator dashboards and centralized reporting feeds. Deployment architecture emphasized centralized administration of evaluation content and separation of duties between evaluators and supervisors to preserve audit trails and scoring consistency. Governance changes accompanied the rollout, including formal evaluator certification, a schedule for calibration sessions, and governance for form versioning and scoring rules to maintain consistency. Training and process updates were instituted to embed coaching workflows into daily operations and to ensure ongoing maintenance of quality criteria. | |
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Motability Operations | Manufacturing | 1200 | $7.1B | United Kingdom | Alvaria | Alvaria Workforce (formerly Aspect Workforce Optimization) | Workforce Management | 2015 | n/a | ||
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Banking and Financial Services | 55091 | $7.1B | Brazil | Genesys | Genesys Cloud CX Chat Workforce Engagement | Workforce Management | 2024 | n/a |
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Manufacturing | 30000 | $7.1B | United States | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2015 | n/a |
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Retail | 15000 | $7.1B | United States | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2012 | n/a |
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Government | 22579 | $7.1B | United States | UKG | UKG Pro Workforce Management (Ex UKG Dimensions) | Workforce Management | 2023 | n/a |
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Banking and Financial Services | 7822 | $7.0B | United States | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2014 | n/a |
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Consumer Packaged Goods | 10200 | $7.0B | Mexico | UKG | UKG Pro Workforce Management (Ex UKG Dimensions) | Workforce Management | 2018 | n/a |
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Professional Services | 5000 | $7.0B | Canada | WorkForce Software | WorkForce EmpCenter | Workforce Management | 2015 | n/a |
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Manufacturing | 22000 | $7.0B | United States | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2015 | n/a |
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