Apps Purchases: 10+ Million Software Purchases
Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?
Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.
Apply Filters For 10+ Million Software Purchases
- Retail
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | VAR/SI | Insight | Insight Source |
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Leroy Merlin | Retail | 100000 | $9.0B | France | SAP | SAP Conversational AI | Chatbots and Conversational AI | 2020 | n/a | In 2020, Leroy Merlin deployed SAP Conversational AI on its French website. The deployment uses SAP Conversational AI and is categorized under Chatbots and Conversational AI to provide website-based customer engagement and support. The implementation focuses on core conversational capabilities typical of the Chatbots and Conversational AI category, including natural language understanding, intent classification, dialog management, and bot skill orchestration for common retail flows such as product guidance, FAQ automation, store information and order inquiries. SAP Conversational AI powers scripted chat flows, dynamic response generation and escalation pathways to human agents when conversations exceed automated scope, with conversation models maintained inside the platform. Operational coverage is scoped to the Leroy Merlin web channel in France and targets customer service and online commerce touchpoints on the site. Governance and ongoing operations are executed through the SAP Conversational AI console, using intent model training, content updates and conversation monitoring to manage bot behavior and conversational quality. This implementation links Leroy Merlin, SAP Conversational AI, Chatbots and Conversational AI and the customer service business function on the website. | |
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Leroy Merlin | Retail | 100000 | $9.0B | France | Contentful GmbH | Contentful Content Platform | Web Content Management | 2020 | n/a | ||
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Retail | 100000 | $9.0B | France | Rakuten Advertising | Rakuten Advertising | Partner Relationship Management | 2021 | n/a |
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Retail | 100000 | $9.0B | France | OneTrust | OneTrust Cookie Consent | Governance, Risk and Compliance | 2021 | n/a |
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Retail | 100000 | $9.0B | France | OneTrust | OneTrust CookiePro | Governance, Risk and Compliance | 2021 | n/a |
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Retail | 100000 | $9.0B | France | Awin | Awin Affiliate Marketing | Partner Relationship Management | 2021 | n/a |
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Retail | 100000 | $9.0B | France | Commanders Act | Commanders Act CDP | Customer Data Platform | 2021 | n/a |
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Retail | 100000 | $9.0B | France | Webtrends | Webtrends Analytics | Marketing Analytics | 2021 | n/a |
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Retail | 100000 | $9.0B | France | Zebra Technologies | Zebra Mobility DNA | Endpoint Management | 2019 | n/a |
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Retail | 30000 | $9.0B | United States | Amazon Web Services (AWS) | Amazon Elastic Load Balancing (ELB) | Content Delivery Network | 2021 | n/a |
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