Apps Run The World Apps Purchases

Customer	Industry	Empl.	Revenue	Country	Vendor	Application	Category	When	VAR/SI	Insight Source
Linklaters	Professional Services	6000	$2.7B	United Kingdom	Intapp	Intapp Workflow Automation	Task Management	2021	n/a	In 2021, Linklaters implemented Intapp Workflow Automation as a core Task Management application. The deployment focused on legal matter intake and standardized matter opening workflows, positioning Intapp Workflow Automation to orchestrate task assignment and task lifecycle for attorneys, practice groups and legal operations. Configuration emphasized reusable workflow templates, role based task assignment, approval routing, automated task sequencing and SLA tracking for matter onboarding. The implementation included automation of matter opening checklists, task orchestration across practice groups and configuration of document handoff and conflict check activities as task based processes. Linklaters switched to Rekoop and is concurrently evaluating machine learning based search providers including IBM, Kira Systems and Leverton as complementary capabilities rather than exclusive integrations. The firm articulated a vision where, when a new matter is opened, users are directed to the technology that best suits that matter, indicating coordination between Intapp Workflow Automation and a broader suite of tools for search, document analysis and matter lifecycle management. Governance work established a product suite strategy with non exclusive vendor policies and testing protocols to determine where artificial intelligence will be applied. Operational coverage targets international practice groups, matter teams and legal operations, with process changes to route matter intake to the appropriate tools and to govern where machine learning based search will be adopted.
Doehler Group	Manufacturing	9500	$2.7B	Germany	SAP	SAP SuccessFactors HCM Task Management	Task Management	2024	n/a	In 2024, Doehler Group implemented SAP SuccessFactors HCM Task Management as part of an SAP SuccessFactors Enterprise Service Management deployment to streamline HR service processes. The deployment was focused on HR service delivery in Germany, EMEA, addressing high volume employee inquiries and improving internal collaboration and employee experience. The implementation leveraged Task Management capabilities within SAP SuccessFactors Enterprise Service Management to centralize case intake, establish queue based task routing, and automate routine HR request lifecycles. Configuration work emphasized role based work queues, SLA driven routing, and workflow orchestration to coordinate handoffs between HR service agents and back office specialists. Operational coverage concentrated on HR service operations across Doehler Group sites in Germany, supporting employee inquiry workflows and internal collaboration. No external integrations are specified in the source, the effort is described as instrumenting task orchestration and service management within the SAP SuccessFactors environment. Governance changes included centralized task governance and standardized HR request workflows to improve consistency in handling high volume requests. Outcomes explicitly noted by the company include reduced inquiry to resolution times and improved employee experience, and Task Management is inferred from the Enterprise Service Management deployment to reflect the application and Apps Category relationship.
	Automotive	8000	$2.7B	United States	UKG	UKG Workforce Central (ex Kronos Workforce Central)	Workforce Management	2015	n/a
	Education	11000	$2.7B	United States	UKG	UKG Workforce Central (ex Kronos Workforce Central)	Workforce Management	2010	n/a
	Government	2500	$2.7B	United States	UKG	UKG Workforce Central (ex Kronos Workforce Central)	Workforce Management	2017	n/a
	Education	5396	$2.7B	United States	UKG	UKG Workforce Central (ex Kronos Workforce Central)	Workforce Management	2015	n/a
	Utilities	1549	$2.7B	Canada	UKG	UKG Workforce Central (ex Kronos Workforce Central)	Workforce Management	2010	n/a
	Retail	12000	$2.7B	Australia	WorkForce Software	Workforce EmpLive Workforce Management	Workforce Management	2018	n/a
	Retail	12000	$2.7B	Australia	Dayforce	RITEQ Workforce Manager	Workforce Management	2024	n/a
	Communications	4800	$2.7B	United Kingdom	WorkForce Software	WorkForce EmpCenter	Workforce Management	2017	n/a

Logo

Customer

Industry

Empl.

Revenue

Country

Vendor

Application

Category

When

VAR/SI

Insight

Insight Source

Linklaters

Professional Services

6000

$2.7B

United Kingdom

Intapp

Intapp Workflow Automation

Task Management

2021

n/a

In 2021, Linklaters implemented Intapp Workflow Automation as a core Task Management application. The deployment focused on legal matter intake and standardized matter opening workflows, positioning Intapp Workflow Automation to orchestrate task assignment and task lifecycle for attorneys, practice groups and legal operations. Configuration emphasized reusable workflow templates, role based task assignment, approval routing, automated task sequencing and SLA tracking for matter onboarding. The implementation included automation of matter opening checklists, task orchestration across practice groups and configuration of document handoff and conflict check activities as task based processes. Linklaters switched to Rekoop and is concurrently evaluating machine learning based search providers including IBM, Kira Systems and Leverton as complementary capabilities rather than exclusive integrations. The firm articulated a vision where, when a new matter is opened, users are directed to the technology that best suits that matter, indicating coordination between Intapp Workflow Automation and a broader suite of tools for search, document analysis and matter lifecycle management. Governance work established a product suite strategy with non exclusive vendor policies and testing protocols to determine where artificial intelligence will be applied. Operational coverage targets international practice groups, matter teams and legal operations, with process changes to route matter intake to the appropriate tools and to govern where machine learning based search will be adopted.

Doehler Group

Manufacturing

9500

$2.7B

Germany

SAP

SAP SuccessFactors HCM Task Management

Task Management

2024

n/a

In 2024, Doehler Group implemented SAP SuccessFactors HCM Task Management as part of an SAP SuccessFactors Enterprise Service Management deployment to streamline HR service processes. The deployment was focused on HR service delivery in Germany, EMEA, addressing high volume employee inquiries and improving internal collaboration and employee experience. The implementation leveraged Task Management capabilities within SAP SuccessFactors Enterprise Service Management to centralize case intake, establish queue based task routing, and automate routine HR request lifecycles. Configuration work emphasized role based work queues, SLA driven routing, and workflow orchestration to coordinate handoffs between HR service agents and back office specialists. Operational coverage concentrated on HR service operations across Doehler Group sites in Germany, supporting employee inquiry workflows and internal collaboration. No external integrations are specified in the source, the effort is described as instrumenting task orchestration and service management within the SAP SuccessFactors environment. Governance changes included centralized task governance and standardized HR request workflows to improve consistency in handling high volume requests. Outcomes explicitly noted by the company include reduced inquiry to resolution times and improved employee experience, and Task Management is inferred from the Enterprise Service Management deployment to reflect the application and Apps Category relationship.