Apps Purchases: 10+ Million Software Purchases
Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?
Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.
Apply Filters For 10+ Million Software Purchases
- Workforce Management
- Task Management
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | VAR/SI | Insight | Insight Source |
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Carnival Corporation UK | Leisure and Hospitality | 11000 | $1.6B | United Kingdom | Avaya | Avaya Aura Workforce Optimization | Workforce Management | 2015 | n/a | In 2015, Carnival Corporation UK engaged Sabio to reconfigure and upgrade its contact centre workforce tooling, culminating in deployment of Avaya Aura Workforce Optimization, aligned with the Workforce Management function. The engagement targeted Carnival’s Southampton headquarters contact centre where an underperforming WFM environment had forced the resource planning team to rely on manual spreadsheets for annualised hours and core workforce planning processes. Sabio’s Workforce Optimisation specialists stabilized the existing configuration before executing an upgrade path to Avaya Aura Workforce Optimization, and implemented Avaya call recording and quality monitoring capabilities as part of the initiative. The work addressed Workforce Management functional modules including scheduling and forecasting workflows and explicit support for annualised hours, while embedding quality monitoring and call recording into agent performance workflows. Deployment work focused on integrating the Avaya Aura Workforce Optimization application with Avaya call recording and quality monitoring components, with configuration and sequencing designed to limit disruption to contact centre operations. Operational coverage was centered on contact centre operations and the resource planning team at Carnival’s UK headquarters, and the vendor for the deployed application was Avaya with Sabio delivering the configuration and upgrade services. Governance and process adjustments emphasized removing spreadsheet workarounds by stabilizing system configuration and standardizing scheduling and quality monitoring workflows. Sabio stabilized system performance prior to the upgrade to Avaya Aura Workforce Optimization, enabling a structured rollout of Workforce Management capabilities and integrated call recording and quality monitoring. | |
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Internet Brands | Professional Services | 7000 | $1.6B | United States | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2013 | n/a | ||
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Insurance | 8100 | $1.6B | United States | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2014 | n/a |
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Healthcare | 6800 | $1.6B | United States | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2010 | n/a |
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Healthcare | 13000 | $1.6B | United States | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2017 | n/a |
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Healthcare | 13000 | $1.6B | United States | UKG | UKG Workforce Central TeleStaff for Public Safety (ex Kronos TeleStaff for Public Safety) | Workforce Management | 2017 | n/a |
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Government | 4000 | $1.6B | United States | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2015 | n/a |
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Healthcare | 7000 | $1.6B | United States | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2015 | n/a |
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Consumer Packaged Goods | 4000 | $1.6B | United States | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2011 | n/a |
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Transportation | 4200 | $1.6B | Canada | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2005 | n/a |
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