Apps Purchases: 10+ Million Software Purchases
Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?
Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | VAR/SI | Insight | Insight Source |
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FM Global | Insurance | 5600 | $5.3B | United States | Skan | Skan Platform | Process Mining | 2019 | n/a | In 2019, FM Global implemented the Skan Platform for Process Mining to optimize insurance claims operations. The Skan Platform was deployed to instrument claims workflows and provide end-to-end visibility into the claims lifecycle across claims processing teams, enabling analysts to map touchpoints from intake through resolution. The implementation leveraged standard Process Mining capabilities within the Skan Platform, including process discovery, conformance checking, variant analysis, and automated identification of bottlenecks and automation candidates. Skan Platform ingested event logs and transactional records from claims processing systems to reconstruct task-level timelines, normalize process events, and surface deviation patterns for root-cause analysis. Governance focused on establishing claims process owners and data governance for event telemetry, with an iterative rollout across prioritized claim sub-processes to manage scope and adoption. The outcome centralized Process Mining insight inside claims operations, supporting targeted workflow standardization, exception handling improvements, and prioritization of automation opportunities to optimize insurance claims handling. | |
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loanDepot | Professional Services | 4509 | $781M | United States | Skan | Skan Platform | Process Mining | 2019 | n/a | In 2019, loanDepot implemented the Skan Platform to introduce Process Mining capabilities into its operations. The Skan Platform was deployed to generate objective, end to end process maps from event logs and to enable process discovery and conformance analysis, positioning Process Mining to support operations and process improvement functions at loanDepot. Deployment emphasized instrumenting event log ingestion pipelines and configuring Skan Platform modules for process discovery, conformance checking, variant analysis, and bottleneck visualization. The implementation included timestamp normalization, automated root cause drilling workflows, and interactive dashboards to surface process variants, throughput patterns, and exception hotspots for downstream process remediation. Operational scope targeted core business functions including operations, customer service, compliance, and process excellence, with rollout staged by process area and governed by designated process owners and a centralized analytics center of excellence. Integrations focused on consuming enterprise event logs and exporting analytic outputs to workflow planning and automation prioritization, while governance established standard event definitions, validation cycles, and ownership for ongoing process monitoring. | |
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Insurance | 10665 | $12.0B | United States | Skan | Skan Platform | Process Mining | 2019 | n/a |
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Insurance | 71295 | $244.4B | United States | Skan | Skan Platform | Process Mining | 2019 | n/a |
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Banking and Financial Services | 226000 | $81.1B | United States | Skan | Skan Platform | Process Mining | 2019 | n/a |
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Banking and Financial Services | 20203 | $8.8B | Denmark | Software AG | ARIS Process Mining | Process Mining | 2019 | n/a |
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Banking and Financial Services | 499 | $1.9B | France | Software AG | ARIS Process Mining | Process Mining | 2019 | n/a |
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Manufacturing | 53599 | $13.9B | Germany | Software AG | ARIS Process Mining | Process Mining | 2019 | n/a |
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Manufacturing | 78189 | $18.3B | Netherlands | Software AG | ARIS Process Mining | Process Mining | 2019 | n/a |
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Communications | 100870 | $43.0B | Spain | Software AG | ARIS Process Mining | Process Mining | 2019 | n/a |
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