Apps Run The World Apps Purchases

Customer	Industry	Empl.	Revenue	Country	Vendor	Application	Category	When	VAR/SI	Insight Source
Kredi Kayıt Burosu (KKB)	Professional Services	521	$52M	Turkey	Software AG	ARIS Process Mining	Process Mining	2019	n/a
Macquarie Group	Banking and Financial Services	21270	$4.5B	Australia	Splunk	Splunk Business Flow	Process Mining	2019	n/a	In 2019 Macquarie Group implemented Splunk Business Flow as a Process Mining capability to instrument transactional and workflow telemetry across IT and security domains. Splunk Business Flow was positioned to provide process analytics, visibility into execution flows, and operational diagnostics for application teams and enterprise services. The deployment was run on a mixed on premises and cloud infrastructure consisting of AWS, Linux and Windows, and operated under a DevOps model for the Splunk enterprise service. Configuration work emphasized data onboarding, custom dashboards, saved searches and alerting, while configuring process discovery and flow visualization capabilities consistent with Process Mining use cases. Integrations were implemented with bank wide identity management and security stacks, including Active Directory, DNS and domain controllers, and Cyber Security tooling such as Netskope, Palo Alto, Symantec and F5. The implementation also tied into governance and IT service systems including Sailpoint, Remedy and Helix, plus custom certificate management applications. Monitoring was consolidated into a custom Splunk alert framework and monitoring migrated from end of life systems including BMC BEM and HPOM, enabling those products and infrastructure to be decommissioned. Operational governance for Splunk Business Flow adhered to Macquarie Group risk controls, ITIL and Agile principles, with incident management escalations, routine upgrades, patching, agent lifecycle management and business continuity testing coordinated through the enterprise services function. Deliverables recorded during the engagement included major and minor system upgrades, infrastructure migrations and successful BCP tests, demonstrating the integration of Process Mining workflows into existing operational and security processes.
	Professional Services	90400	$53.8B	United States	Splunk	Splunk Business Flow	Process Mining	2019	n/a
	Manufacturing	7000	$2.5B	United States	StereoLOGIC	StereoLOGIC Process Mining	Process Mining	2019	n/a
	Professional Services	7200	$2.0B	United States	StereoLOGIC	StereoLOGIC Process Mining	Process Mining	2019	n/a
	Professional Services	125000	$1.4B	India	UiPath	UiPath Process Mining	Process Mining	2019	n/a
	Consumer Packaged Goods	9606	$2.0B	Turkey	UiPath	UiPath Process Mining	Process Mining	2019	n/a
	Banking and Financial Services	19000	$12.6B	United States	UiPath	UiPath Process Mining	Process Mining	2019	n/a
	Healthcare	23000	$973M	Canada	Ultimus	Ultimus Digital Process Automation Suite	Process Mining	2019	n/a
	Transportation	601723	$92.6B	Germany	Ultimus	Ultimus Digital Process Automation Suite	Process Mining	2019	n/a

Logo

Customer

Industry

Empl.

Revenue

Country

Vendor

Application

Category

When

VAR/SI

Insight

Insight Source

Kredi Kayıt Burosu (KKB)

Professional Services

521

$52M

Turkey

Software AG

ARIS Process Mining

Process Mining

2019

n/a

Macquarie Group

Banking and Financial Services

21270

$4.5B

Australia

Splunk

Splunk Business Flow

Process Mining

2019

n/a

In 2019 Macquarie Group implemented Splunk Business Flow as a Process Mining capability to instrument transactional and workflow telemetry across IT and security domains. Splunk Business Flow was positioned to provide process analytics, visibility into execution flows, and operational diagnostics for application teams and enterprise services. The deployment was run on a mixed on premises and cloud infrastructure consisting of AWS, Linux and Windows, and operated under a DevOps model for the Splunk enterprise service. Configuration work emphasized data onboarding, custom dashboards, saved searches and alerting, while configuring process discovery and flow visualization capabilities consistent with Process Mining use cases. Integrations were implemented with bank wide identity management and security stacks, including Active Directory, DNS and domain controllers, and Cyber Security tooling such as Netskope, Palo Alto, Symantec and F5. The implementation also tied into governance and IT service systems including Sailpoint, Remedy and Helix, plus custom certificate management applications. Monitoring was consolidated into a custom Splunk alert framework and monitoring migrated from end of life systems including BMC BEM and HPOM, enabling those products and infrastructure to be decommissioned. Operational governance for Splunk Business Flow adhered to Macquarie Group risk controls, ITIL and Agile principles, with incident management escalations, routine upgrades, patching, agent lifecycle management and business continuity testing coordinated through the enterprise services function. Deliverables recorded during the engagement included major and minor system upgrades, infrastructure migrations and successful BCP tests, demonstrating the integration of Process Mining workflows into existing operational and security processes.