List of Ultimus Digital Process Automation Suite Customers
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Since 2010, our global team of researchers has been studying Ultimus Digital Process Automation Suite customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Ultimus Digital Process Automation Suite for Process Mining from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Ultimus Digital Process Automation Suite for Process Mining include: Deutsche Post, a Germany based Transportation organisation with 601723 employees and revenues of $92.60 billion, Sanofi, a France based Life Sciences organisation with 82878 employees and revenues of $47.74 billion, American International Group (AIG), a United States based Insurance organisation with 25000 employees and revenues of $47.25 billion, Perdue Farms, a United States based Consumer Packaged Goods organisation with 21000 employees and revenues of $8.00 billion, MEG Energy, a Canada based Oil, Gas and Chemicals organisation with 429 employees and revenues of $6.34 billion and many others.
Contact us if you need a completed and verified list of companies using Ultimus Digital Process Automation Suite, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Ultimus Digital Process Automation Suite customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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American International Group (AIG) | Insurance | 25000 | $47.3B | United States | Ultimus | Ultimus Digital Process Automation Suite | Process Mining | 2019 | n/a | In 2019, American International Group implemented Ultimus Digital Process Automation Suite. The Ultimus Digital Process Automation Suite was deployed to deliver Process Mining capabilities focused on process analysis, operational workflow monitoring, and compliance insight. The deployment emphasized standard Process Mining functional modules including automated process discovery, variant analysis, conformance checking, and interactive operational dashboards. The suite's analytics and visualization components were configured to surface bottlenecks, throughput patterns, and exception workflows, and to feed orchestration triggers for downstream automation. Configuration work centered on event log ingestion, data mapping, and process model alignment to the organization's canonical process definitions. Governance was structured around centralized process analytics stewardship, with role based access to dashboards and a cadence of review for identified process variants and exceptions. The implementation oriented Process Mining outputs toward business functions such as process improvement, audit and compliance monitoring, and automation handoff coordination. Rollout and operationalization emphasized iterative model tuning and dashboard refinement to align analytic outputs with business workflows. | |
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Avianca Holdings | Transportation | 13000 | $3.0B | Colombia | Ultimus | Ultimus Digital Process Automation Suite | Process Mining | 2019 | n/a | In 2019, Avianca Holdings implemented Ultimus Digital Process Automation Suite to introduce Process Mining capabilities into its operational toolkit. The implementation established the Ultimus Digital Process Automation Suite as the primary platform for process discovery and visualization across the airline. The Ultimus Digital Process Automation Suite was configured to support process discovery, conformance checking, performance analytics, and root cause analysis, using event log ingestion and automated process model generation to surface workflow variants and exception patterns. Configuration work emphasized process visualization, variant clustering, and time-based throughput analysis consistent with Process Mining functional workflows. Deployment covered core airline business functions including operations, maintenance, crew management, finance, and customer service, where process maps and analytic outputs were used to document end-to-end flows and operational exceptions. The scope focused on instrumenting transactional event data and producing repeatable process models to inform operational controls and standard operating procedures. Avianca established formal process governance to operationalize outputs from the Ultimus Digital Process Automation Suite, assigning process owners and scheduling periodic conformance reviews to embed process mining insight into continuous improvement and operational control processes. Governance emphasized standardized event log management, model versioning, and incorporation of process analytics into routine operational reviews. | |
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Bernstein | Manufacturing | 499 | $90M | Germany | Ultimus | Ultimus Digital Process Automation Suite | Process Mining | 2019 | n/a | In 2019, Bernstein implemented the Ultimus Digital Process Automation Suite to accelerate customer product requests and improve process transparency. The deployment is described within the Process Mining category and targeted external, customer-facing workflows to reduce throughput time and increase control over order-driven activities. The initial implementation centered on the Customer Product Request process, where a sales user initiates a request using an Ultimus form that performs plausibility checks during data entry. The configuration enforces automated priority assignment, multi-stakeholder routing for departmental feasibility statements, quality assurance and production sign-off, and an automatic handoff into the production process after customer approval. Deadline-driven escalations are configured at each step to enforce SLAs, and in-box Flobots for Microsoft Word and e-mail generate customer communications from process data to keep external stakeholders informed. Integration work connected the Ultimus Digital Process Automation Suite to Bernsteins heterogeneous IT landscape, specifically the IBM iSeries AS/400 running the PPS system, the IBM DB2-400 database, Windows Active Directory, Microsoft Exchange, a Citrix XP server farm, and a site VPN over a 34 MBit radio link. Master data for customers, articles and manufacturing from the PPS system was integrated automatically and redundancy free so transaction and master records could flow directly into process instances and the downstream production process. Operational coverage spans sales, field staff using VPN access, quality assurance and production departments, with the solution configured to support both office and remote users. Governance and process discipline changed as employees shifted from task-level work to end-to-end process thinking, participating in continuous process optimization. Reported outcomes include improved transparency, higher quality through standardized process control, quicker throughput in customer and sales processes, and the standardized process management lifecycle provided by the Ultimus Digital Process Automation Suite which contributed to Bernsteins move toward a real time enterprise. | |
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Transportation | 601723 | $92.6B | Germany | Ultimus | Ultimus Digital Process Automation Suite | Process Mining | 2019 | n/a |
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Healthcare | 23000 | $973M | Canada | Ultimus | Ultimus Digital Process Automation Suite | Process Mining | 2019 | n/a |
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Professional Services | 1200 | $100M | United States | Ultimus | Ultimus Digital Process Automation Suite | Process Mining | 2019 | n/a |
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Oil, Gas and Chemicals | 402 | $270M | Canada | Ultimus | Ultimus Digital Process Automation Suite | Process Mining | 2015 | n/a |
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Banking and Financial Services | 6000 | $2.4B | Germany | Ultimus | Ultimus Digital Process Automation Suite | Process Mining | 2018 | n/a |
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Life Sciences | 5359 | $505M | Japan | Ultimus | Ultimus Digital Process Automation Suite | Process Mining | 2018 | n/a |
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Distribution | 4520 | $1.6B | Japan | Ultimus | Ultimus Digital Process Automation Suite | Process Mining | 2019 | n/a |
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Buyer Intent: Companies Evaluating Ultimus Digital Process Automation Suite
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