AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Apps Purchases: 10+ Million Software Purchases

App purchases

Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?

Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.

Apply Filters For 10+ Million Software Purchases

  • Utilities
Logo Customer Industry Empl. Revenue Country Vendor Application Category When VAR/SI Insight Insight Source
Centrica Utilities 22147 $26.8B United Kingdom Prophecy International Prophecy eMite Customer Analytics 2022 n/a In 2022, Centrica deployed Prophecy eMite as part of a large Amazon Connect SaaS deployment to deliver contact centre analytics and real-time dashboards for customer service teams in the United Kingdom. Prophecy International announced the agreement in May 2022, explicitly tying Prophecy eMite to Amazon Connect reporting and CX optimisation for Centrica and classifying the solution within the Customer Analytics category. Prophecy eMite was implemented to provide real-time dashboards and consolidated reporting for contact centre operations, delivering contact centre analytics and CX optimisation capabilities. The configuration focused on real-time visualization of key contact centre metrics, consolidated reporting for operational and CX teams, and dashboard-driven insights intended to surface queue performance, agent activity and customer experience signals. The deployment integrated Prophecy eMite with Amazon Connect reporting feeds and the broader Amazon Connect SaaS environment, positioning reporting and CX workflows to be consumed by Centrica’s customer service and contact centre teams in the UK. Rollout and operational governance were executed in conjunction with the Amazon Connect SaaS deployment to align reporting ownership and CX optimisation workflows between Centrica’s contact centre operations and Prophecy International.
Affinity Water Utilities 1407 $394M United Kingdom Klaviyo Klaviyo Marketing Automation 2022 n/a
Utilities 50 $5M Portugal Google Google Cloud CDN Content Delivery Network 2022 n/a
Utilities 750 $175M Portugal Xink Xink Digital Signage 2022 n/a
Utilities 13267 $12.1B Italy Ogury Ogury Advertising Engine Marketing Automation 2022 n/a
Utilities 13267 $12.1B Italy Glance Networks Glance Guided CX Customer Experience 2022 n/a
Utilities 2572 $25.1B Italy Freshworks Freshdesk Messaging (Formerly Freshchat) Chatbots and Conversational AI 2022 n/a
Utilities 500 $100M Denmark Cloudflare Cloudflare CDN Content Delivery Network 2022 n/a
Utilities 2000 $200M Norway Cloudflare Cloudflare CDN Content Delivery Network 2022 n/a
Utilities 13267 $12.1B Italy Salesforce Salesforce Chat (formerly Salesforce Live Agent) Chatbots and Conversational AI 2022 n/a
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