List of Rocket.chat Customers
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Since 2010, our global team of researchers has been studying Rocket.chat customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Rocket.chat for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Rocket.chat for Chatbots and Conversational AI include: Centers for Medicare & Medicaid Services United States, a United States based Government organisation with 6000 employees and revenues of $1449.33 billion, Amazon, a United States based Retail organisation with 1578000 employees and revenues of $637.96 billion, UnitedHealth Group, a United States based Insurance organisation with 400000 employees and revenues of $400.28 billion, Shell, a United Kingdom based Oil, Gas and Chemicals organisation with 96000 employees and revenues of $284.31 billion, Brookfield Corporation, a Canada based Banking and Financial Services organisation with 202500 employees and revenues of $92.77 billion and many others.
Contact us if you need a completed and verified list of companies using Rocket.chat, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Rocket.chat customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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020drukwerk | Professional Services | 10 | $1M | Netherlands | Rocket.chat | Rocket.chat | Chatbots and Conversational AI | 2019 | n/a | 020drukwerk implemented Rocket.chat in 2019 to provide a conversational interface on its public website. The deployment is centered on the Rocket.chat web chat presence and aligns with the Chatbots and Conversational AI application category for customer-facing messaging. Deployment focused on embedding Rocket.chat as the website chat widget, enabling real-time messaging and channel-based conversations between site visitors and staff. Configuration work included administrative controls for message routing, user session handling, and basic automated replies consistent with Chatbots and Conversational AI functional patterns. Operational coverage is limited to the company website and supports customer service and sales inquiry workflows, reflecting the scale of a 10 person professional services firm based in the Netherlands. Governance and ongoing operation were managed internally, with procedural updates applied to chat availability and moderation settings as part of routine front-office operations. | |
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07 Oslo | Professional Services | 47 | $4M | Norway | Rocket.chat | Rocket.chat | Chatbots and Conversational AI | 2018 | n/a | In 2018, 07 Oslo implemented Rocket.chat on their website. Rocket.chat is employed as a customer-facing conversational layer within the Chatbots and Conversational AI category, providing a web-embedded channel for real-time messaging between site visitors and firm staff. 07 Oslo is a Norway-based professional services firm with 47 employees, and the site-integrated chat serves as a primary engagement point on their public web presence. Configuration emphasizes the web chat widget, real-time messaging, conversational bot workflows, and message routing capabilities that are characteristic of Chatbots and Conversational AI platforms. Rocket.chat manages threaded conversations, user presence, administrative moderation, and rule-based automation for initial lead capture and session handoff to human agents. The implementation aligns with standard web front-end embedding patterns for conversational interfaces. Operational ownership is concentrated within client-facing and support functions, with governance focused on chat moderation, scripted conversational flows, and responder workflows appropriate for a small professional services organization. The site-embedded Rocket.chat instance is structured to centralize inbound web inquiries and to provide conversational continuity between automated interactions and human follow-up. | |
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1-Tom-Plumber | Construction and Real Estate | 1000 | $100M | United States | Rocket.chat | Rocket.chat | Chatbots and Conversational AI | 2018 | n/a | In 2018, 1-Tom-Plumber implemented Rocket.chat on their website, deploying the Rocket.chat application to manage customer-facing conversational flows. The deployment is scoped to website interactions and targets customer service, lead capture, and field service coordination for the 1000 employee Construction and Real Estate operation in the United States. This configuration positions Rocket.chat within the Chatbots and Conversational AI category as the primary conversational entry point on the corporate site. Configuration emphasizes an embedded web chat widget and conversational workflow orchestration, using Rocket.chat capabilities for real-time messaging, canned responses, automated routing to live agents and session handover, consistent with Chatbots and Conversational AI functional patterns. Administrative governance covers agent role configuration, moderation controls and message retention policies, and operational responsibilities are centered on customer support and scheduling teams to align conversational interactions with field service dispatch and lead qualification workflows. | |
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Construction and Real Estate | 1000 | $100M | United States | Rocket.chat | Rocket.chat | Chatbots and Conversational AI | 2018 | n/a |
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Banking and Financial Services | 10 | $2M | Singapore | Rocket.chat | Rocket.chat | Chatbots and Conversational AI | 2020 | n/a |
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Healthcare | 310 | $14M | Poland | Rocket.chat | Rocket.chat | Chatbots and Conversational AI | 2018 | n/a |
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Professional Services | 10 | $1M | United States | Rocket.chat | Rocket.chat | Chatbots and Conversational AI | 2019 | n/a |
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Professional Services | 10 | $2M | Philippines | Rocket.chat | Rocket.chat | Chatbots and Conversational AI | 2021 | n/a |
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Banking and Financial Services | 10 | $1M | United States | Rocket.chat | Rocket.chat | Chatbots and Conversational AI | 2018 | n/a |
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Healthcare | 10 | $1M | United States | Rocket.chat | Rocket.chat | Chatbots and Conversational AI | 2023 | n/a |
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Buyer Intent: Companies Evaluating Rocket.chat
- Smith Davis Insurance, a United States based Insurance organization with 26 Employees
- Mattel, a United States based Retail company with 34000 Employees
- MirrorFly, a United States based Professional Services organization with 20 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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