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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

List of 123FormBuilder Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
3GM Steel Distribution 25 $3M United States 123FormBuilder 123FormBuilder Customer Experience 2018 n/a
In 2018, 3GM Steel implemented 123FormBuilder on its public website, deploying 123FormBuilder as its primary web form and data capture tool in the Apps Category . The implementation is explicitly web‑facing, focused on embedded form delivery for customer inquiries and order intake workflows. The deployment leveraged standard form authoring and configuration capabilities, including custom field configuration, conditional logic, multi-step forms, and file upload support common to form builder platforms. 123FormBuilder was configured to host and render forms on site pages, enabling inline embedding and standalone form pages without a separate application footprint. Operational coverage centered on front-office functions, primarily sales and customer service, with form responses managed by internal staff. Data capture workflows were structured for direct export and manual processing consistent with a 25 employee distribution organization, and form maintenance was handled in-house to reflect frequent content and field updates. Governance and rollout were light weight, with a single-point owner model for form updates and validation rules, and routine review cycles for form accuracy and compliance. The narrative focuses on the implementation architecture of 123FormBuilder on 3GM Steel’s website and the application’s role within the specified Apps Category .
A Dos Argentina Professional Services 10 $1M Argentina 123FormBuilder 123FormBuilder Customer Experience 2018 n/a
In 2018, A Dos Argentina implemented 123FormBuilder on their website, deployed in the category. A Dos Argentina implemented 123FormBuilder to host embedded web forms on its public site, centralizing client-facing form creation and submission for the professional services firm. The implementation scope is focused on the company website and external client touchpoints rather than internal enterprise systems, reflecting the firm size and web-centric deployment. The configuration uses 123FormBuilder form creation, embedding, field validation, conditional logic, and notification capabilities to support contact forms, client intake, and basic survey workflows. Forms are managed by internal administrators who control templates, access, and response routing, with lightweight governance and site-level rollout managed by the firm. Operational coverage is web-hosted form capture tied to sales and client services functions, with data capture and notification workflows configured to route responses to internal staff.
Acacia Safaris Uganda Leisure and Hospitality 25 $1M Uganda 123FormBuilder 123FormBuilder Customer Experience 2020 n/a
In 2020, Acacia Safaris Uganda deployed 123FormBuilder on its website, implementing 123FormBuilder to centralize web-facing form creation and submission handling. The implementation is recorded with the Apps Category "" and uses embedded form widgets on public site pages to capture guest inquiries and reservation requests. Configuration leveraged standard 123FormBuilder capabilities such as the visual form designer, conditional logic, submission storage, and email notification routing to direct inquiries into the reservations and operations workflow. Operational scope was restricted to the company website and adjacent reservations processes, with governance assigned to a small internal team responsible for form version control and approval, and ongoing content updates.
Accent Japan Professional Services 10 $1M Japan 123FormBuilder 123FormBuilder Customer Experience 2018 n/a
In 2018, Accent Japan implemented 123FormBuilder on its corporate website to centralize customer inquiry capture and self-service form workflows within its Customer Experience stack. The 123FormBuilder deployment consists of web-embedded form instances hosted under a single vendor account and configured for inquiry, contact, and lead capture forms appearing across pages on accent-inc.jp. This implementation scopes to the company website and the small internal operations team responsible for front-line customer interactions, aligning the application with customer-facing business functions. 123FormBuilder was configured with standard form creation capabilities, conditional logic, file upload fields, notification rules, and data export workflows to support routine intake and processing. Administration and governance were handled by appointed account administrators who manage form templates, access controls, and publishing, while business users operate and update forms through the application interface. Data routing uses email notifications, CSV export, and webhook endpoints for downstream processing, enabling operational ownership by the teams that handle customer inquiries and follow-up.
Action Electric Construction and Real Estate 75 $25M United States 123FormBuilder 123FormBuilder Customer Experience 2018 n/a
In 2018, Action Electric implemented 123FormBuilder as a Customer Experience solution on its public website. Action Electric deployed 123FormBuilder to centralize customer-facing form workflows, using the application for web-embedded contact and project intake forms that feed initial customer inquiries and lead capture processes. The implementation of 123FormBuilder focused on form creation and configuration capabilities common to the category, including drag and drop form design, conditional logic, multi-page forms, file upload and data validation, and automated email notifications. Administrators at Action Electric configured templates and field-level validation to standardize quote requests and service appointment intake. Deployment architecture is web-first and cloud-hosted, with 123FormBuilder forms embedded in site pages to present public-facing endpoints and collect submissions. Submission handling was implemented as site-embedded forms with delivery and export workflows to downstream operational teams, supporting customer service and project management intake without on premises infrastructure. Governance was executed through centralized administration of templates and access controls, enabling a limited number of editors to update form content and validation rules while preserving consistent public form behavior. Action Electric 123FormBuilder Customer Experience usage aligns the application with customer intake, lead capture and service request workflows across the company.
Professional Services 10 $1M United Kingdom 123FormBuilder 123FormBuilder Customer Experience 2020 n/a
Insurance 10 $1M United States 123FormBuilder 123FormBuilder Customer Experience 2018 n/a
Non Profit 198 $9M United Kingdom 123FormBuilder 123FormBuilder Customer Experience 2021 n/a
Banking and Financial Services 4200 $1.3B Brazil 123FormBuilder 123FormBuilder Customer Experience 2018 n/a
Non Profit 10 $1M Canada 123FormBuilder 123FormBuilder Customer Experience 2019 n/a
Showing 1 to 10 of 228 entries

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FAQ - APPS RUN THE WORLD 123FormBuilder Coverage

123FormBuilder is a Customer Experience solution from 123FormBuilder.

Companies worldwide use 123FormBuilder, from small firms to large enterprises across 21+ industries.

Organizations such as Avante Textil, Agi Brazil, Worten, Mumtalakat Bahrain and Berry Bpi United Kingdom are recorded users of 123FormBuilder for Customer Experience.

Companies using 123FormBuilder are most concentrated in Manufacturing and Banking and Financial Services, with adoption spanning over 21 industries.

Companies using 123FormBuilder are most concentrated in Mexico, Brazil and Portugal, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of 123FormBuilder across Americas, EMEA, and APAC.

Companies using 123FormBuilder range from small businesses with 0-100 employees - 75%, to mid-sized firms with 101-1,000 employees - 22.37%, large organizations with 1,001-10,000 employees - 2.19%, and global enterprises with 10,000+ employees - 0.44%.

Customers of 123FormBuilder include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified 123FormBuilder customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Experience.