List of Access Hospitality Guestline CRS Customers
Loughborough, LE11 3QF,
United Kingdom
Since 2010, our global team of researchers has been studying Access Hospitality Guestline CRS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Access Hospitality Guestline CRS for Reservation and Booking Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Access Hospitality Guestline CRS for Reservation and Booking Management include: Tachi Palace Hotel and Casino, a United States based Leisure and Hospitality organisation with 1650 employees and revenues of $465.0 million, River Spirit Casino Resort, a United States based Leisure and Hospitality organisation with 1000 employees and revenues of $120.0 million, Seven Feathers Casino Resort, a United States based Leisure and Hospitality organisation with 350 employees and revenues of $50.0 million, Boringdon Hall Hotel and Gaia Spa, a United Kingdom based Leisure and Hospitality organisation with 325 employees and revenues of $42.0 million, The Shankly Hotel, a United Kingdom based Leisure and Hospitality organisation with 98 employees and revenues of $12.0 million and many others.
Contact us if you need a completed and verified list of companies using Access Hospitality Guestline CRS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Access Hospitality Guestline CRS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Boringdon Hall Hotel and Gaia Spa | Leisure and Hospitality | 325 | $42M | United Kingdom | The Access Group | Access Hospitality Guestline CRS | Reservation and Booking Management | 2020 | n/a |
In 2020, Boringdon Hall Hotel and Gaia Spa implemented Access Hospitality Guestline CRS, classified as a Central Reservation System. The deployment exposes the Access Hospitality Guestline CRS booking engine directly on the Boringdon Hall website to capture web reservations and manage online availability for both the hotel and Gaia Spa services.
The implementation configured core Central Reservation System capabilities including the web booking engine, rate and inventory controls, and guest profile management, with booking capture aligned to on-site reservations and spa scheduling workflows. Operational coverage centers on the reservations and front office functions, with governance handled by the hotel reservations team through standardized booking workflows and training to align web bookings with on-property check-in and service fulfillment processes.
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River Spirit Casino Resort | Leisure and Hospitality | 1000 | $120M | United States | The Access Group | Access Hospitality Guestline CRS | Reservation and Booking Management | 2023 | n/a |
In 2023, River Spirit Casino Resort implemented Access Hospitality Guestline CRS. The deployment uses Access Hospitality Guestline CRS as the primary booking engine exposed on the River Spirit Casino Resort website, centralizing online reservation intake and guest booking flows. Apps Category
Configuration work concentrated on standard central reservation functionality, including web booking engine integration, rate and inventory management, reservation lifecycle processing, and guest profile capture. Access Hospitality Guestline CRS was configured to support channel-agnostic bookings and to maintain centralized rate plans and availability calendars consistent with hospitality central reservation workflows.
Operational ownership resides with reservations, front office, and e-commerce teams, with the website integration serving as the initial public-facing touchpoint. Rollout emphasized governance for rate controls, booking policies, and reservation handling procedures, aligning online booking behavior with on-property operations and front-desk workflow management.
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Seven Feathers Casino Resort | Leisure and Hospitality | 350 | $50M | United States | The Access Group | Access Hospitality Guestline CRS | Reservation and Booking Management | 2023 | n/a |
In 2023 Seven Feathers Casino Resort implemented Access Hospitality Guestline CRS. The deployment uses Access Hospitality Guestline CRS as the resort's web-facing booking engine and central reservation entry point, and it is live on the Seven Feathers website, Apps Category .
The implementation centers on standard central reservation capabilities within Access Hospitality Guestline CRS, including web booking engine configuration, rate and inventory controls, package and group booking workflows, and guest profile management. Configuration work focused on aligning online booking flows to the resort's room types and packaging options, and on automating availability updates between the booking engine and internal reservation workflows.
Operational coverage includes the reservations team and front desk operations, with the system instrumented to manage online bookings originating from the Seven Feathers website. Governance emphasized centralized rate control and booking policy enforcement through the Access Hospitality Guestline CRS user roles and approval workflows, with operational responsibility retained in-house by resort reservation leadership.
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Tachi Palace Hotel and Casino | Leisure and Hospitality | 1650 | $465M | United States | The Access Group | Access Hospitality Guestline CRS | Reservation and Booking Management | 2023 | n/a |
In 2023, Tachi Palace Hotel and Casino deployed Access Hospitality Guestline CRS to manage direct booking flows. Access Hospitality Guestline CRS operates as a Reservation and Booking Management solution embedded in the property web booking flow and serves as the primary interface for online reservation capture.
Access Hospitality Guestline CRS was configured to provide centralized inventory and rate management, a web booking engine for direct reservations, and reservation lifecycle handling including booking creation, amendments, and confirmations. Configuration work emphasized rate rules, availability calendars, and booking form integration to support typical reservation and booking management workflows.
The implementation is delivered through the hotel website booking interface, where the CRS powers the internet booking engine and captures customer reservation data for operational teams. Operational coverage includes the reservations desk, front office operations, and revenue management functions, with the system acting as the canonical source for room availability on the property website.
Governance focused on centralizing rate and inventory controls within Access Hospitality Guestline CRS and standardizing reservation handling across departments, creating a single operational workflow for booking intake, confirmation, and in-house reservation updates. Changes to rate strategies and inventory allocation are managed within the CRS to maintain consistency between the website booking channel and on-property operations.
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The Shankly Hotel | Leisure and Hospitality | 98 | $12M | United Kingdom | The Access Group | Access Hospitality Guestline CRS | Reservation and Booking Management | 2020 | n/a |
In 2020 The Shankly Hotel implemented Access Hospitality Guestline CRS. The Access Hospitality Guestline CRS functions as the hotel s Reservation and Booking Management platform and is embedded directly into the Shankly Hotel website booking flow via the hotel s public booking portal link.
The deployment centers on central reservation capabilities typical of a CRS, including an online booking engine, rate and inventory controls, booking record and guest profile management, and booking lifecycle workflows for confirmations and amendments. Configuration work emphasized site-level booking widget integration and channel front end tuning to reflect room types, rates, and availability for direct bookings on the shanklyhotel.com domain.
Operationally the implementation supports reservations and front desk workflows, as well as booking operations for revenue and operations teams across the hotel site in the United Kingdom. Governance focused on booking channel controls and configuration ownership within hotel operations, with the primary integration point explicitly being the hotel website booking flow provided by Guestline.
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