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List of Edmunds GovTech Utilities Collection Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Anson County, NC Government 268 $30M United States Edmunds GovTech Edmunds GovTech Utilities Collection Utilities Customer Care and Billing 2015 n/a
In 2015, Anson County, NC implemented Edmunds GovTech Utilities Collection. The county deployed the solution to support Utilities Customer Care and Billing, aligning the application with utility billing, customer service and finance functions across county operations. The implementation included extraction of AS400 historical data and integration of transactional and master data with Paylocity, Edmunds and BIS, creating a consolidated customer and billing record set. Edmunds GovTech Utilities Collection was configured to manage customer accounts, billing cycles, payment posting and collections workflows consistent with Utilities Customer Care and Billing functional capabilities. Vendors for the project were vetted by Solvtopia and the project is ongoing, with phased rollouts and data reconciliation activities across utility billing and payroll interfaces. Governance emphasized data mapping, historical data extraction and reconciliation, and cross departmental coordination between utilities, finance and human resources to operationalize the Edmunds GovTech Utilities Collection deployment.
City of Auburn, GA Government 50 $4M United States Edmunds GovTech Edmunds GovTech Utilities Collection Utilities Customer Care and Billing 2018 n/a
In 2018, City of Auburn, GA deployed Edmunds GovTech Utilities Collection as its municipal billing solution. The deployment is implemented on the City of Auburn website and is categorized as Utilities Customer Care and Billing, supporting public facing utility account access and administrative billing workflows for municipal water and sewer services. Edmunds GovTech Utilities Collection was configured to provide customer account management, cyclical billing and invoicing, online payment portal access, statement generation, and standard reporting for utility finance and operations. Operational ownership sits with utility billing and finance staff, with customer service using the web portal for account inquiries and payments, and the overall architecture delivered as a web hosted municipal billing and customer care application.
City of Austell, GA Government 110 $9M United States Edmunds GovTech Edmunds GovTech Utilities Collection Utilities Customer Care and Billing 2015 n/a
In 2015 the City of Austell, GA deployed Edmunds GovTech Utilities Collection to support municipal utility billing and customer service. The implementation is catalogued under the Utilities Customer Care and Billing category and is published for online access via the city website using Edmunds GovTech Utility Billing functionality. The deployment focused on core Utilities Customer Care and Billing capabilities, including customer account management, billing and invoicing, rate schedule management, usage aggregation and bill presentment. Configuration work emphasized recurring billing cycles, paperless billing support and customer-facing account lookup, aligning the software to municipal billing rules and service charge structures. Operationally the system sits as the primary billing and customer service platform for the city utility function, accessible from the city website to provide online account visibility and electronic bill delivery. Internal use covers municipal billing and customer service teams, standardizing workflows for account setup, billing disputes and payment posting within a single application platform. Governance centered on municipal administration of billing calendars and customer service processes, with the city maintaining operational ownership of configuration and user workflows. The implementation narrative documents a city-level rollout that centralized utility billing operations onto Edmunds GovTech Utilities Collection and exposed bill presentment and account access through the City of Austell website.
City Of Belton, SC Government 45 $5M United States Edmunds GovTech Edmunds GovTech Utilities Collection Utilities Customer Care and Billing 2020 n/a
In 2020, City Of Belton, SC deployed Edmunds GovTech Utilities Collection on its public website. The implementation places Edmunds GovTech Utilities Collection in the Utilities Customer Care and Billing category to support municipal utilities billing, collections and customer service for the city government. Configuration focused on core customer account management and billing and collections workflows typical of the category, including account setup, recurring billing cycles, statement generation and payment posting. The deployment uses the Edmunds GovTech Utilities Collection online customer portal as the primary customer-facing interface hosted through the city website. Automation of routine billing runs and electronic statement delivery was configured to align with a small municipal operating model. Operational coverage centers on the utilities department with downstream impact on customer service and finance staff, reflecting the citys 45 employee organization size. The system is embedded into the City Of Belton, SC website for customer self-service, enabling account lookup and bill payment workflows through the Edmunds interface. Integrations beyond the website are not specified. Governance established role based workflows for billing clerks and defined processes for account maintenance, collections handling and statement approval within the Edmunds GovTech Utilities Collection configuration. City Of Belton, SC Edmunds GovTech Utilities Collection Utilities Customer Care and Billing supports municipal billing operations and customer engagement across service accounts.
City of Hawkinsville & Pulaski County Government 40 $3M United States Edmunds GovTech Edmunds GovTech Utilities Collection Utilities Customer Care and Billing 2020 n/a
In 2020, City of Hawkinsville & Pulaski County implemented Edmunds GovTech Utilities Collection, a Utilities Customer Care and Billing application, to centralize municipal utility account and billing processes. The implementation includes Edmunds GovTech Utility Billing integrated onto the municipality's public website to provide customer self-service for bill presentment and online payment processing. The Edmunds GovTech Utilities Collection deployment was configured to support standard utility billing workflows common to the Utilities Customer Care and Billing category, including customer account management, billing cycle generation, rate schedule application, bill printing and electronic presentment, and payment posting. Configuration emphasis reflected the organization size, with streamlined role-based access for municipal billing clerks and finance staff and automation of recurring billing and payment reconciliation routines. Operational ownership is described as municipal utilities and finance teams within City of Hawkinsville & Pulaski County, supporting resident and commercial accounts through the public website interface. The implementation narrative centers on a web-integrated utility billing and collections posture, aligning customer service, cash application, and delinquent account workflows under a single Edmunds GovTech Utilities Collection instance.
Government 25 $3M United States Edmunds GovTech Edmunds GovTech Utilities Collection Utilities Customer Care and Billing 2020 n/a
Government 160 $15M United States Edmunds GovTech Edmunds GovTech Utilities Collection Utilities Customer Care and Billing 2020 n/a
Government 40 $3M United States Edmunds GovTech Edmunds GovTech Utilities Collection Utilities Customer Care and Billing 2015 n/a
Government 88 $11M United States Edmunds GovTech Edmunds GovTech Utilities Collection Utilities Customer Care and Billing 2017 n/a
Government 150 $44M United States Edmunds GovTech Edmunds GovTech Utilities Collection Utilities Customer Care and Billing 2019 n/a
Showing 1 to 10 of 35 entries

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FAQ - APPS RUN THE WORLD Edmunds GovTech Utilities Collection Coverage

Edmunds GovTech Utilities Collection is a Utilities Customer Care and Billing solution from Edmunds GovTech.

Companies worldwide use Edmunds GovTech Utilities Collection, from small firms to large enterprises across 21+ industries.

Organizations such as Village of Ossining, NY, City of Tonawanda, NY, Anson County, NC, Town of Wendell, NC and McIntosh County, GA are recorded users of Edmunds GovTech Utilities Collection for Utilities Customer Care and Billing.

Companies using Edmunds GovTech Utilities Collection are most concentrated in Government, with adoption spanning over 21 industries.

Companies using Edmunds GovTech Utilities Collection are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Edmunds GovTech Utilities Collection across Americas, EMEA, and APAC.

Companies using Edmunds GovTech Utilities Collection range from small businesses with 0-100 employees - 80%, to mid-sized firms with 101-1,000 employees - 20%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of Edmunds GovTech Utilities Collection include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Edmunds GovTech Utilities Collection customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Utilities Customer Care and Billing.