Paris, 75010,
France
Almavia CX France
Almavia CX France, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Almavia CX France collaboration with software players such as Ibexa, QNTM and empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Almavia CX France | QNTM | QNTM Raptor Services CDP | Customer Data Platform | CRM |
| Almavia CX France | Ibexa | Ibexa Personalization | Personalization and Product Recommendations | eCommerce |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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Groupe Atlantic France | Manufacturing | 3400 | $1.8B | France | Ibexa | Ibexa Personalization | Personalization and Product Recommendations | 2021 |
In 2021, Groupe Atlantic France implemented Ibexa Personalization within the Personalization and Product Recommendations category to centralize tailored B2B experiences for distributors, installers and other professional customer segments across France and international markets. The program was delivered with implementation partner Almavia CX France and consolidated multiple product sites into a single B2B portal to provide authenticated, segment-aware experiences.
The deployment integrated Ibexa Personalization with the company digital experience platform and a customer data platform, creating a hyper-personalization layer that orchestrates segment-aware content, product recommendations and navigation adaptations. Configuration emphasized persona-driven rules, real-time profile stitching from the CDP and DXP delivery of catalog and content modules, while personalization capabilities were used to power recommendation widgets, contextual merchandising and content variations for distributor accounts.
Operational coverage spanned commerce, partner management and marketing workflows, and the initiative onboarded approximately 8,000 distributors into the unified portal. Integrations focused on DXP and CDP data flows to enable profile-driven segmentation, session-level personalization and persistent distributor preferences, with the unified portal consolidating previously distributed product catalogs and navigation paths.
Governance and rollout were organized as a portal consolidation and distributor onboarding program led alongside Almavia CX France, with segmented content governance and staged personalization rulesets guiding production rollout. Reported outcomes from the Ibexa case study include the onboarding of about 8,000 distributors and a usability finding that 91 percent of users found navigation intuitive, while the study documents the implemented personalization and hyper-personalization usage patterns.
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Groupe Atlantic France | Manufacturing | 3400 | $1.8B | France | QNTM | QNTM Raptor Services CDP | Customer Data Platform | 2023 |
In 2023 Groupe Atlantic France implemented QNTM Raptor Services CDP, a Customer Data Platform, to consolidate multiple product sites into a single B2B portal and deliver hyper-personalised experiences for about 8,000 professional accounts across France and Europe. The engagement was delivered with systems integrator Almavia CX France and targeted CRM, marketing and sales enablement use cases for distributor and professional channel management.
QNTM Raptor Services CDP was configured to centralize customer profiles and segmentation, enable real time personalization and orchestration of CRM and marketing workflows, and support self service ordering journeys on the unified portal. The implementation combined Ibexa content management capabilities with the Raptor CDP to unify content delivery and personalized catalog presentation across product lines, reflecting typical Customer Data Platform capabilities for identity resolution, audience activation and personalization.
Integrations focused on Ibexa and the new B2B portal front end, embedding personalized experiences into product site pages and ordering flows for distributors and professional accounts. Operational coverage included marketing, CRM and sales enablement teams across Groupe Atlantic France, and the platform was scoped to serve accounts across France and broader European markets.
Governance and rollout were coordinated with Almavia CX France, aligning marketing segmentation, personalization rules and sales enablement workflows to the consolidated portal. The project produced higher distributor engagement, improved self service ordering and measurable usability improvements as reported by the implementation stakeholders.
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