Riverside, 92505, CA,
United States
Aqua-Metric
Aqua-Metric, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Aqua-Metric collaboration with software players such as Xylem empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Aqua-Metric | Xylem | Xylem Sensus FlexNet | Utilities ERP | ERP Services and Operations |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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City of Fort Worth, TX | Government | 8075 | $2.8B | United States | Xylem | Xylem Sensus FlexNet | Utilities ERP | 2012 |
In 2012, the City of Fort Worth, TX implemented Xylem Sensus FlexNet to digitize water metering and customer portals across the municipality. The deployment applied Xylem Sensus FlexNet in a Utilities ERP context to centralize metering data and support operational analytics for Fort Worth Water.
Implementation used core FlexNet communications to enable two-way meter telemetry, Sensus Analytics for event detection and trend analysis, and the Sensus customer portal to surface consumption and billing insights to customers. Configuration emphasized automated read scheduling, exception-based workflows for suspected leaks, and analytics-driven alerts to prioritize field responses. The vendor and distributor case study documents these module-level usages.
Aqua-Metric served as the distributor and implementation partner coordinating meter installations and network provisioning across the city water system. Operational scope covered Fort Worth Water field operations, customer service channels, and meter-to-back-office data flows.
Process changes moved the utility from manual meter reading to centralized telemetry and analytics governance, formalizing exception handling and field dispatch workflows. The deployment delivered improved leak detection and reduced field investigations by approximately 90 percent, alongside reported cost savings and enhanced customer service as described in the case study.
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Buyer Intent: Companies Evaluating Aqua-Metric Services
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