Brussels, 1190,
Belgium
ASP Advanced Service Provider
ASP Advanced Service Provider, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. ASP Advanced Service Provider collaboration with software players such as ServiceNow empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| ASP Advanced Service Provider | ServiceNow | ServiceNow ITSM | IT Service Management | ITSM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
|
|
Interparking | Consumer Packaged Goods | 220 | $30M | Belgium | ServiceNow | ServiceNow ITSM | IT Service Management | 2023 |
In 2023, Interparking implemented ServiceNow ITSM. The deployment was delivered by ASP Advanced Service Provider and is surfaced on Interparking's public portal at https://interparking.service-now.com/ using a cloud ServiceNow instance. ServiceNow ITSM functions as the organization's IT Service Management platform and is positioned to centralize ticketing and user facing incident intake via the website. The rollout scope targets internal IT and support teams across Interparking's Belgium operations.
Configuration emphasizes standard ITSM capabilities, including incident management, problem management, change management, service catalog, knowledge management, and a service portal configured for user self service. Workflows were instrumented to reflect ITIL aligned processes with role based access controls and approval chains for change and service requests. The portal implementation on the website enables end users to submit requests and track tickets through the ServiceNow ITSM interface. Governance includes centralized ticket routing, defined service roles, and configuration management practices to maintain the catalog and knowledge base.
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Buyer Intent: Companies Evaluating ASP Advanced Service Provider Services
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