AI Buyer Insights:

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● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

Assist
Location
Strada Torino 34/36,
Beinasco, 10092,
Italy
Website
https://www.assist-si.com/
Phone
39 011-020-2500
Artw Industry
Professional Services
Employee
Revenue

Assist

List of Software Implementations where Assist is Reseller or System Integrator

Assist, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Assist collaboration with software players such as expert.ai empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.

Assist is a Reseller or SI for the following software solutions:
Reseller and SI Vendor Application Category Market
Assist expert.ai expert.ai Cogito Answers Application, Web and Enterprise Search Content Management
List of Software Implementations where Assist is a Reseller or SI
Logo Customer Industry Empl. Revenue Country Vendor Product Category When Insight
Vodafone Italy Communications 5765 $5.0B Italy expert.ai expert.ai Cogito Answers Application, Web and Enterprise Search 2011
In 2011 Vodafone Italy implemented expert.ai Cogito Answers to power its 190 SMS customer-care channel. The deployment used expert.ai Cogito Answers in the Application, Web and Enterprise Search category to enable natural-language SMS self-service for customers across Italy. Configuration emphasized semantic natural language understanding, intent classification, answer retrieval and automated SMS reply generation to support high-volume conversational queries. The solution was built and delivered with implementation partner Assist Spa, and at launch the Italy deployment handled well over half a million SMS requests per month. The implementation footprint focused on automated self-service flows with escalation paths into human agents for cases requiring operator intervention. Operational scope centered on customer-care operations for the 190 channel, integrating the semantic search and natural-language response capabilities into Vodafone Italy's SMS support workflow. Governance and rollout included configuring response taxonomies, escalation rules and continuous tuning of semantic models with operational feedback from contact-center teams. The stated outcomes at launch were a significant scale-up of SMS self-service capacity and a reduction in call-center load.
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IT Decision Makers and Key Stakeholders at Assist
First Name Last Name Title Function Department Email Phone
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Buyer Intent: Companies Evaluating Assist Services

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Assist software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
Logo Company Industry Employees Revenue Country Evaluated
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Assist System Integrator / VAR Profile

Assist is a system integrator and technology consulting firm headquartered in Beinasco, Italy, with approximately 47 employees and annual revenues of $6M.

Assist implements and supports enterprise applications across markets such as Content Management.

APPS RUN THE WORLD tracks 1 verified Assist software implementations across industries and regions, including: Vodafone Italy where Assist implemented expert.ai Cogito Answers.

Assist has a strategic VAR/SI partnership with expert.ai, backed by verified deployments.

Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Assist partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.

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