London, SE1 2RE,
United Kingdom
Boxfusion Consulting
Boxfusion Consulting, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Boxfusion Consulting collaboration with software players such as Workday, Oracle and empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
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| Boxfusion Consulting | Workday | Workday Payroll | Payroll | HCM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
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Capita | Professional Services | 34500 | $3.1B | United Kingdom | Workday | Workday Payroll | Payroll | 2022 | In 2022 Capita implemented Workday Payroll to centralize Payroll processing across its UK and Irish operations, covering its reported employee base of approximately 34,500. The deployment positioned Workday Payroll as the primary Payroll application managing localized statutory requirements for both jurisdictions. Workday Payroll was configured with localized tax engines for Ireland and the United Kingdom, payroll calculation and net pay processing, payslip generation, and support for off-cycle and retroactive payments. Configuration work emphasized statutory reporting and payroll journal export capabilities required for financial close and auditability. Boxfusion Consulting acted as the system integrator for the program, executing the cloud-hosted Workday Payroll tenancy and implementing integrations with SAP for payroll journal posting and employee payroll data exchange. Integration scope focused on transferring payroll journals and reconciliation data into existing SAP financial modules, and on synchronizing payroll master data flows between HR and payroll domains. Governance was organized around payroll process owners and a central payroll program team, with a phased rollout across UK and Irish operations to validate statutory compliance and payroll controls. Workday Payroll served the finance and payroll business functions, and the implementation narrative centers on localization, integration with SAP, and partner-led deployment and governance. | |
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International Quality and Productivity Center | Professional Services | 2500 | $400M | United States | Oracle | Oracle CX Cloud | Customer Experience | 2021 | In 2021 International Quality and Productivity Center implemented Oracle CX Cloud within an Oracle SaaS CX and PaaS architecture to support roughly 1,000 sales users and the global marketing function across nine locations and multiple business units. The program moved off a Siebel CRM installation and engaged Boxfusion Consulting to recover momentum after an earlier integrator stalled, refocus governance, and complete the Customer Experience deployment. The implementation centered on Oracle CX Cloud with specific use of Oracle Sales Cloud including Customer Data Management capabilities, Eloqua for marketing orchestration, and Oracle Analytics Cloud for reporting. Boxfusion performed a full project assessment and solution health check, simplified heavy custom scripting, applied best practice configuration patterns, and built complex reporting and adoption tracking within the Oracle CX Cloud implementation. Integrations were formalized through Oracle Integration Cloud to synchronise transactional and master data between Oracle CX Cloud and the content management system, creating a unified data flow for sales and marketing processes. The solution architecture retained Oracle Sales Cloud and Eloqua as core functional components, while Oracle Analytics Cloud provided consolidated analytics and operational reporting for marketing and commercial teams. Governance and operational change included embedding Boxfusion resources alongside IQPC staff to enable knowledge transfer, reinstating senior management oversight to rebuild stakeholder confidence, and applying scripted rollback and upgrade best practices to remove downtime caused by customisations. The project roadmap targeted usability improvements and reduced custom code complexity to mitigate upgrade instability and improve system maintainability. Outcomes documented by IQPC included a successful global rollout of Oracle CX Cloud to all offices faster than the revised plan, elimination of product update instability through a custom scripting overhaul, improved end user experience with reduced training effort, enhanced data quality for reporting, and the decommissioning of legacy systems that delivered software cost savings. | |
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International Quality and Productivity Center | Professional Services | 2500 | $400M | United States | Oracle | Oracle Analytics Cloud | Analytics and BI | 2021 | In 2021 International Quality and Productivity Center implemented Oracle Analytics Cloud as part of a consolidated Oracle SaaS CX and PaaS architecture, establishing a unified Analytics and BI layer for reporting and insight. IQPC had previously operated Siebel CRM and scoped the initiative to support approximately 1,000 sales users and the marketing organization across nine locations and multiple business units, with a focus on enterprise reporting, adoption tracking and cross-system analytics. The implementation centralized Oracle Analytics Cloud reporting and instrumentation, with development of complex operational reports and user adoption tracking. Functional workstreams included a comprehensive overhaul of custom scripting to simplify and optimise automation, configuration of Oracle Sales Cloud including Customer Data Management, and integration alignment with Eloqua for marketing analytics. Best practice configurations and automation guidelines were applied to reduce system instability and improve end user experience. Boxfusion Consulting performed a solution health check and delivered the integration architecture, introducing Oracle Integration Cloud to synchronise data between Oracle CX components and the CMS, and to reconcile CRM and content management records for consistent analytics. The Boxfusion team embedded with IQPC to perform knowledge transfer, and senior management engagement from the partner helped restore stakeholder confidence in the programme delivery timeline. Governance was formalised through a roadmap based on the initial project assessment, stakeholder requirement verification and scripted optimisation standards, enabling a controlled global rollout. Outcomes explicitly reported included elimination of product update instability through custom scripting remediation, improved data quality and end user reporting confidence, reduced training effort and faster onboarding, completion of rollout to all global offices ahead of the revised plan, and decommissioning of legacy systems that produced software cost savings. | |
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Professional Services | 2500 | $400M | United States | Oracle | Oracle Sales Cloud | Sales Automation,CRM | 2021 |
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Non Profit | 1241 | $196M | United Kingdom | Oracle | Oracle Service Cloud (ex RightNow) | Customer Support | 2021 |
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Non Profit | 1241 | $196M | United Kingdom | Oracle | Oracle CX Cloud | Customer Experience | 2021 |
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Non Profit | 1241 | $196M | United Kingdom | Oracle | Oracle Marketing Cloud (Eloqua) | Marketing Automation | 2021 |
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Manufacturing | 1000 | $500M | Germany | Oracle | Oracle CX Cloud | Customer Experience | 2021 |
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Manufacturing | 1000 | $500M | Germany | Oracle | Oracle Sales Cloud | Sales Automation,CRM | 2021 |
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Manufacturing | 1000 | $500M | Germany | Oracle | Oracle CPQ Cloud (ex BigMachines) | Configure Price Quote (CPQ) | 2021 |
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