London, SE1 2RE,
United Kingdom
Boxfusion Consulting
Boxfusion Consulting, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Boxfusion Consulting collaboration with software players such as Oracle empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
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| Boxfusion Consulting | Workday | Workday Payroll | Payroll | HCM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
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De Vere | Leisure and Hospitality | 500 | $50M | United Kingdom | Oracle | Oracle CX Cloud | Customer Experience | 2021 | In 2021, De Vere implemented Oracle CX Cloud to centralize Customer Experience across its portfolio of hotels in Britain, placing guest data and CRM workflows at the forefront of sales and marketing technology. The deployment focused on real-time marketing orchestration and data-rich guest profiling to enable more reactive, personalized engagement across loyalty and direct-booking campaigns. The Oracle CX Cloud implementation included configuration of guest profiling and integrated marketing and sales capabilities, using Responsys Campaign Flows for campaign orchestration and targeted communications. Configuration work concentrated on consolidating meeting information, booking data and guest profiles within Oracle CX Cloud to support personalized up-sell and cross-sell workflows and loyalty programme targeting. Operational architecture routed property-level data from the Opera property management system into Oracle CX Cloud, creating a single data hub for sales and marketing teams across De Vere hotels. Boxfusion Consulting served as the implementation partner, providing delivery and ongoing support to operationalize data feeds and campaign flows and to extract long-term value from the Oracle CX Cloud investment. Governance and process changes centered on elevating guest data as a primary input to marketing planning and campaign execution, enabling more reactive marketing-planning and tighter CRM discipline. De Vere reported that Oracle CX Cloud enabled the team to easily and effectively target customers with highly personalised marketing communications and to pursue objectives such as increased direct bookings and enhanced customer lifetime value, benefits highlighted by De Vere leadership and their implementation partner. | |
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De Vere | Leisure and Hospitality | 500 | $50M | United Kingdom | Oracle | Oracle Marketing Cloud (Eloqua) | Marketing Automation | 2021 | In 2021, De Vere implemented Oracle Marketing Cloud (Eloqua) to establish a real-time, data-rich guest profiling capability and to centralize marketing execution across its portfolio of hotels across Britain. The program positioned guest data at the center of the sales and marketing technology stack, with a Marketing Automation focus to enable reactive campaign planning and more precise customer targeting. The implementation configured Oracle Marketing Cloud (Eloqua) for core Marketing Automation capabilities including campaign orchestration, real-time campaign flows, advanced segmentation, and personalized messaging tied to loyalty program retargeting. Configuration emphasized guest profile enrichment and automation rules that trigger based on booking and meeting behaviors to support personalised up-sell and cross-sell workflows. Integrations routed property management system Opera data and booking and meeting information into the Oracle CX Cloud environment, consolidating sales and marketing datasets and guest profiles for use by Eloqua. Operational coverage included marketing and CRM teams responsible for direct booking campaigns and loyalty communications across De Vere properties, with data flows designed to support reactive retargeting and lifetime value initiatives. Governance and delivery were supported by Boxfusion Consulting who provided implementation and ongoing support to extract long term value from the Oracle investment. The stated outcomes included the ability to target customers with relevant, highly personalised marketing communications, an enhanced customer experience, and delivering significant ROI, alongside the objective to increase direct bookings and customer lifetime value through personalised up-sell and cross-sell programs. | |
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The Prince's Trust | Non Profit | 1241 | $196M | United Kingdom | Oracle | Oracle Service Cloud (ex RightNow) | Customer Support | 2021 | ||
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Non Profit | 1241 | $196M | United Kingdom | Oracle | Oracle CX Cloud | Customer Experience | 2021 |
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Non Profit | 1241 | $196M | United Kingdom | Oracle | Oracle Marketing Cloud (Eloqua) | Marketing Automation | 2021 |
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Professional Services | 2500 | $400M | United States | Oracle | Oracle Sales Cloud | Sales Automation,CRM | 2021 |
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Professional Services | 2500 | $400M | United States | Oracle | Oracle Analytics Cloud | Analytics and BI | 2021 |
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Professional Services | 2500 | $400M | United States | Oracle | Oracle CX Cloud | Customer Experience | 2021 |
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Manufacturing | 1000 | $500M | Germany | Oracle | Oracle CPQ Cloud (ex BigMachines) | Configure Price Quote (CPQ) | 2021 |
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Manufacturing | 1000 | $500M | Germany | Oracle | Oracle Sales Cloud | Sales Automation,CRM | 2021 |
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