Chicago, 60605-3450, IL,
United States
Brainvire Infotech
Brainvire Infotech, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Brainvire Infotech collaboration with software players such as Odoo empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
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| Brainvire Infotech | Brainvire | Brainvire Auro CRM | CRM | CRM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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Life Sciences | 80 | $15M | United States | Odoo | Odoo Online Accounting | ERP Financial | 2021 |
In 2021 Bay Alarm Medical deployed Odoo Online Accounting as an ERP Financial solution to consolidate accounting, subscription billing, and invoicing across the business. The implementation targeted core financial operations for a company of approximately 150 employees with 80 active Odoo users, aligning finance, sales, and customer service workflows into a single Odoo Enterprise instance.
Brainvire Infotech implemented a suite of Odoo modules including Invoicing, Sales, Accounting, Inventory, Purchase, Email Marketing, Subscription, eSign, Marketing Automation, Documents, CRM, and Helpdesk, with Odoo Online Accounting serving as the central ledger and recurring billing engine. Subscription and workflow management was configured to connect CRM lead generation to sales order creation, and sales and invoicing were instrumented to drive deferred revenue handling and prorated invoices for bundled and recurring packages, supporting a high-volume recurring billing cadence of 1000 to 1500 invoices per day.
The deployment integrated Odoo with operational systems used in production, including Avant Guard for device activation, Jasper for sim card registration and alert triggering, Authorize.Net and CyberSource for payment processing, and DHL for warehouse and inventory updates, while consolidating eCommerce activity previously spread across Magento into the Odoo platform. Operational coverage included the 24/7 call center, order management, warehouse fulfillment, and subscription lifecycle touchpoints, enabling end-to-end visibility from customer onboarding through device activation and recurring billing.
Governance and process restructuring centered on automating subscription workflows, unifying CRM to billing handoffs, and standardizing order cancellation and fulfillment procedures under the Odoo Online Accounting ledger. Brainvire led configuration and rollout activities, and reported operational improvements that included a reduction in call center order cancellation processing time from 13 to 15 minutes down to about 3 minutes, and a documented 20 percent to 40 percent increase in recurring customers as a result of faster subscription handling and improved customer portals.
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Life Sciences | 80 | $15M | United States | Odoo | Odoo CRM | CRM | 2021 |
In 2021 Bay Alarm Medical implemented Odoo CRM as part of a company-wide Odoo Enterprise deployment, working with Brainvire Infotech as the implementation partner, and the project focused on centralizing subscription, sales, and billing operations under the CRM category CRM. The deployment targeted approximately 80 active Odoo users within a United States based organization of about 150 employees, with configuration designed to support subscription centric customer journeys and call center workflows.
Brainvire implemented and customized multiple functional modules including CRM, Subscription and Workflow Management, Sales, Invoicing and Recurring Billing, Accounting, Inventory, Purchase, Email Marketing, Marketing Automation, eSign, Documents, and Helpdesk. The Subscription and Workflow Management module was instrumented to generate leads, convert to sales orders, and drive invoicing workflows that feed deferred revenue calculations, and the implementation included customer portal capabilities and quotation and pricelist templates aligned to bundled and recurring product packages.
The Odoo CRM deployment was integrated with third party systems required for device activation and logistics, including Avant Guard for device registration, Jasper for sim card registration and alert routing, Authorize.Net and CyberSource for payment processing, and DHL for warehousing and delivery status updates. The rollout consolidated prior point tools such as Salesforce CRM, FinancialForce ERP and Magento eCommerce along with multiple spreadsheets into a unified Odoo platform to provide a single view for sales, billing, customer service, and fulfillment teams.
Governance and process changes centralized subscription lifecycle management and automated recurring billing, with Brainvire providing Odoo ERP consulting to align operational workflows and reporting. Outcomes cited by the project include reduction of order cancellation processing time from about 13 to 15 minutes down to roughly 3 minutes, daily recurring billing capacity of 1,000 to 1,500 invoices, and a reported 20 to 40 percent increase in recurring customers, alongside lower licensing costs versus the prior CRM approach.
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Life Sciences | 80 | $15M | United States | Odoo | Odoo Purchasing | Procurement | 2021 |
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Life Sciences | 80 | $15M | United States | Odoo | Odoo Sign | Digital Signing | 2021 |
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Life Sciences | 80 | $15M | United States | Odoo | Odoo Helpdesk | Customer Support | 2021 |
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Life Sciences | 80 | $15M | United States | Odoo | Odoo Invoicing | AP Automation | 2021 |
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Life Sciences | 80 | $15M | United States | Odoo | Odoo Marketing Automation | Marketing Automation | 2021 |
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Life Sciences | 80 | $15M | United States | Odoo | Odoo Documents | Document Management | 2021 |
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Life Sciences | 80 | $15M | United States | Odoo | Odoo Email Marketing | Marketing Automation | 2021 |
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Life Sciences | 80 | $15M | United States | Odoo | Odoo Sales | Sales Automation,Sales Engagement | 2021 |
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