Chicago, 60605-3450, IL,
United States
Brainvire Infotech
Brainvire Infotech, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Brainvire Infotech collaboration with software players such as Odoo empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
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| Brainvire Infotech | Brainvire | Brainvire Auro CRM | CRM | CRM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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Life Sciences | 80 | $15M | United States | Odoo | Odoo CRM | CRM | 2021 |
In 2021 Bay Alarm Medical implemented Odoo CRM as part of a company-wide Odoo Enterprise deployment, working with Brainvire Infotech as the implementation partner, and the project focused on centralizing subscription, sales, and billing operations under the CRM category CRM. The deployment targeted approximately 80 active Odoo users within a United States based organization of about 150 employees, with configuration designed to support subscription centric customer journeys and call center workflows.
Brainvire implemented and customized multiple functional modules including CRM, Subscription and Workflow Management, Sales, Invoicing and Recurring Billing, Accounting, Inventory, Purchase, Email Marketing, Marketing Automation, eSign, Documents, and Helpdesk. The Subscription and Workflow Management module was instrumented to generate leads, convert to sales orders, and drive invoicing workflows that feed deferred revenue calculations, and the implementation included customer portal capabilities and quotation and pricelist templates aligned to bundled and recurring product packages.
The Odoo CRM deployment was integrated with third party systems required for device activation and logistics, including Avant Guard for device registration, Jasper for sim card registration and alert routing, Authorize.Net and CyberSource for payment processing, and DHL for warehousing and delivery status updates. The rollout consolidated prior point tools such as Salesforce CRM, FinancialForce ERP and Magento eCommerce along with multiple spreadsheets into a unified Odoo platform to provide a single view for sales, billing, customer service, and fulfillment teams.
Governance and process changes centralized subscription lifecycle management and automated recurring billing, with Brainvire providing Odoo ERP consulting to align operational workflows and reporting. Outcomes cited by the project include reduction of order cancellation processing time from about 13 to 15 minutes down to roughly 3 minutes, daily recurring billing capacity of 1,000 to 1,500 invoices, and a reported 20 to 40 percent increase in recurring customers, alongside lower licensing costs versus the prior CRM approach.
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Retail | 90 | $15M | United States | Odoo | Odoo Online Accounting | ERP Financial | 2022 |
In 2022, Brian Gavin Diamonds implemented Odoo Online Accounting as part of an Odoo SaaS ERP Financial deployment to consolidate finance and operational workflows. The project was delivered by Brainvire Infotech over a nine month timeline, deployed on Odoo SaaS, and provisioned for approximately 13 active Odoo users within a retail and eCommerce organization of roughly 90 employees.
The implementation included a broad suite of functional modules, specifically CRM, Invoicing, Sales, Accounting, Inventory, Manufacturing, Purchase, Quality, PLM, Helpdesk, and Website, with Odoo Online Accounting serving as the centralized financial ledger. Order management workflows were configured to ingest CarttoQuote leads from the web storefront, convert quotes to orders, and progress work through CAD, Purchase, Manufacturing, Assembly, Quality Control, and Photography stages. Manufacturing and MRP capabilities were used to group job orders by attributes such as metal or gemstone, apply make to order and minimum stock rules, and return unused material back to inventory. The finance configuration included commission management dashboards that capture salesperson seniority and sales counts, and custom invoicing and billing flows were implemented inside Odoo Online Accounting.
Integrations were implemented to support tax, shipping, logistics, marketing, and trade sourcing, these included TaxJar for tax calculations, ParcelPro with FedEx and UPS connectivity for shipping orchestration, Brinks for secure logistics of precious materials, Listrak for marketing automation, and RapNet for diamond sourcing and trading. Custom reporting and analytics were delivered, combining native Odoo reports with bespoke reports tailored to product attributes such as cut, clarity, weight, and customizations, enabling filtered sales and inventory views by time period and product tags.
Operational coverage extended across sales, procurement, manufacturing, quality, photography and after sales, with RMA workflows defined for returns, repairs, upgrades and exchanges. Procurement automation used rules driven by stock levels, projected manufacturing needs, and supplier pricelists to support replenishment and purchase price management. Governance included centralized dashboards for order status tracking, real time messaging and collaboration inside CRM, and structured production routing and lead time management to align manufacturing batches and procurement planning.
Brian Gavin Diamonds reported that Odoo Online Accounting provided a unified view of accounting, reporting, billing, payments and customization workflows, and that the implementation materially improved order traceability and the customer journey. Brainvire Infotech remains engaged for ongoing Odoo ERP consulting and report evolution to support the retailer's highly personalized product and manufacturing processes.
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Retail | 90 | $15M | United States | Odoo | Odoo Sales | Sales Automation,Sales Engagement | 2022 |
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Retail | 90 | $15M | United States | Odoo | Odoo Inventory | Inventory Management | 2022 |
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Retail | 90 | $15M | United States | Odoo | Odoo Purchasing | Procurement | 2022 |
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Retail | 90 | $15M | United States | Odoo | Odoo Quality | Quality Management | 2022 |
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Retail | 90 | $15M | United States | Odoo | Odoo Manufacturing | Manufacturing ERP | 2022 |
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Retail | 90 | $15M | United States | Odoo | Odoo PLM | Product Lifecycle Management | 2022 |
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Retail | 90 | $15M | United States | Odoo | Odoo Helpdesk | Customer Support | 2022 |
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Retail | 90 | $15M | United States | Odoo | Odoo Invoicing | AP Automation | 2022 |
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