Brainvire Infotech
1255 S State St #906,
Chicago, 60605-3450, IL,
United States
Chicago, 60605-3450, IL,
United States
1 631-897-7276
Professional Services
Brainvire Infotech
List of Software Implementations where Brainvire Infotech is Reseller or System Integrator
Brainvire Infotech, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Brainvire Infotech collaboration with software players such as Odoo empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
Brainvire Infotech is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
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| Brainvire Infotech | Brainvire | Brainvire Auro CRM | CRM | CRM |
List of Software Implementations where Brainvire Infotech is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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Life Sciences | 80 | $15M | United States | Odoo | Odoo Helpdesk | Customer Support | 2021 |
In 2021, Bay Alarm Medical implemented Odoo Helpdesk as part of a broader Odoo Enterprise deployment led by Brainvire Infotech Inc. The Odoo Helpdesk implementation was placed in the Customer Support stack to centralize ticketing, device activation support, and subscriber inquiries for the companys 24/7 medical alarm call center operations.
The deployment included Odoo Helpdesk integrated with core Odoo modules including CRM, Subscriptions, Sales, Invoicing, Accounting, Inventory, Purchase, Documents, and Marketing Automation, with customizations to map workflow management to subscription lifecycle events. Workflow management was configured to surface lead and sales order context to support agents, to tie helpdesk tickets to subscription records, and to route customer issues through standardized support flows that align with billing and fulfillment events.
Odoo Helpdesk was integrated with external systems that support device activation and payment and logistics workflows, these explicit integrations include Avant Guard for customer and device registration, Jasper for SIM card registration and alert triggering, Authorize.Net and CyberSource for payment processing, and DHL for warehouse and delivery status updates. The implementation consolidated eCommerce and subscription management previously spread across Salesforce, FinancialForce, and Magento, enabling the helpdesk and support agents to access unified customer, order, and subscription data; this consolidation contributed to a reduction in order cancellation handling time from roughly 13 to 15 minutes down to about 3 minutes and was associated with a 20 percent to 40 percent increase in recurring customers as reported.
Governance and rollout were led by Brainvire Infotech Inc., an Odoo Gold Partner, with the project scope covering customer service, subscription billing operations, and integration touch points with fulfillment and payment systems. Recurring billing and deferred revenue calculations were implemented in the same Odoo environment that hosts Odoo Helpdesk, supporting high-volume recurring invoice generation reported at 1000 to 1500 invoices per day, and enabling centralized visibility across accounting, reporting, billing, payments, and eCommerce functions.
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Retail | 90 | $15M | United States | Odoo | Odoo Online Accounting | ERP Financial | 2022 |
In 2022, Brian Gavin Diamonds implemented Odoo Online Accounting as part of an Odoo SaaS ERP Financial deployment to consolidate finance and operational workflows. The project was delivered by Brainvire Infotech over a nine month timeline, deployed on Odoo SaaS, and provisioned for approximately 13 active Odoo users within a retail and eCommerce organization of roughly 90 employees.
The implementation included a broad suite of functional modules, specifically CRM, Invoicing, Sales, Accounting, Inventory, Manufacturing, Purchase, Quality, PLM, Helpdesk, and Website, with Odoo Online Accounting serving as the centralized financial ledger. Order management workflows were configured to ingest CarttoQuote leads from the web storefront, convert quotes to orders, and progress work through CAD, Purchase, Manufacturing, Assembly, Quality Control, and Photography stages. Manufacturing and MRP capabilities were used to group job orders by attributes such as metal or gemstone, apply make to order and minimum stock rules, and return unused material back to inventory. The finance configuration included commission management dashboards that capture salesperson seniority and sales counts, and custom invoicing and billing flows were implemented inside Odoo Online Accounting.
Integrations were implemented to support tax, shipping, logistics, marketing, and trade sourcing, these included TaxJar for tax calculations, ParcelPro with FedEx and UPS connectivity for shipping orchestration, Brinks for secure logistics of precious materials, Listrak for marketing automation, and RapNet for diamond sourcing and trading. Custom reporting and analytics were delivered, combining native Odoo reports with bespoke reports tailored to product attributes such as cut, clarity, weight, and customizations, enabling filtered sales and inventory views by time period and product tags.
Operational coverage extended across sales, procurement, manufacturing, quality, photography and after sales, with RMA workflows defined for returns, repairs, upgrades and exchanges. Procurement automation used rules driven by stock levels, projected manufacturing needs, and supplier pricelists to support replenishment and purchase price management. Governance included centralized dashboards for order status tracking, real time messaging and collaboration inside CRM, and structured production routing and lead time management to align manufacturing batches and procurement planning.
Brian Gavin Diamonds reported that Odoo Online Accounting provided a unified view of accounting, reporting, billing, payments and customization workflows, and that the implementation materially improved order traceability and the customer journey. Brainvire Infotech remains engaged for ongoing Odoo ERP consulting and report evolution to support the retailer's highly personalized product and manufacturing processes.
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Retail | 90 | $15M | United States | Odoo | Odoo Sales | Sales Automation,Sales Engagement | 2022 |
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Retail | 90 | $15M | United States | Odoo | Odoo Inventory | Inventory Management | 2022 |
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Retail | 90 | $15M | United States | Odoo | Odoo CRM | CRM | 2022 |
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Retail | 90 | $15M | United States | Odoo | Odoo Invoicing | AP Automation | 2022 |
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Retail | 90 | $15M | United States | Odoo | Odoo Manufacturing | Manufacturing ERP | 2022 |
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Retail | 90 | $15M | United States | Odoo | Odoo PLM | Product Lifecycle Management | 2022 |
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Retail | 90 | $15M | United States | Odoo | Odoo Purchasing | Procurement | 2022 |
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Retail | 90 | $15M | United States | Odoo | Odoo Quality | Quality Management | 2022 |
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IT Decision Makers and Key Stakeholders at Brainvire Infotech
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Buyer Intent: Companies Evaluating Brainvire Infotech Services
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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Brainvire Infotech System Integrator / VAR Profile
Brainvire Infotech is a system integrator and technology consulting firm headquartered in Chicago, United States, with approximately 10 employees and annual revenues of $1M.
Brainvire Infotech implements and supports enterprise applications across markets such as CRM, ERP, SCM, ERP Services and Operations and PLM and Engineering.
APPS RUN THE WORLD tracks 102 verified Brainvire Infotech software implementations across industries and regions, including: Bay Alarm Medical where Brainvire Infotech implemented Odoo Helpdesk, Brian Gavin Diamonds where Brainvire Infotech implemented Odoo Online Accounting, and Brian Gavin Diamonds where Brainvire Infotech implemented Odoo Sales.
Brainvire Infotech has a strategic VAR/SI partnership with Odoo, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Brainvire Infotech partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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