Paris, 75017,
France
Capgemini
Capgemini, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Capgemini collaboration with software players such as SAP, Genesys and Salesforce empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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Government | 51381 | $2.4B | Spain | SAP | SAP CRM | CRM | 2001 |
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Government | 51381 | $2.4B | Spain | SAP | SAP R/3 | ERP Financial | 2001 |
In 2001, Correos Spain implemented SAP R/3, positioning SAP as the core ERP Financial platform within a broader program to consolidate its corporate information systems. The deployment placed SAP R/3 at the center of an integrated information strategy that sought to reduce architectural complexity across multiple vendor systems.
The implementation included configuration and rollout of mySAP CRM 4.0, SAP Business Information Warehouse 3.5 NW04, and Internet Transaction Server 6.20, with the CRM functionality exposed through a CRM portal built on SAP Enterprise Portal 6.0. The project was executed under a two year contract with Capgemini as systems integrator and an investment plan close to 1.3 million euros, and the IT organization planned browser access with single sign on for employees using the portal.
Platform and infrastructure work accompanied the application rollout, moving the SAP R/3 footprint to AIX 5.3 while retaining Oracle databases in a 64 bit environment and migrating compute to IBM Power5 architecture. Operational tooling and infrastructure components mentioned include SSL for portal and application access, an LDAP server for authentication delegation, BMC Patrol 3.5 for management, and Veritas for backups, reflecting an enterprise grade architecture for availability and operations.
Correos positioned this program to address integration challenges between multiple SAP modules and third party solutions, with the Systems department and IT organization driving governance and a project plan to simplify the technological framework. The implementation explicitly targeted commercial CRM capabilities, a corporate data warehouse, and centralized ERP Financial operations through SAP technology to achieve a comprehensive, integrated information system.
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Insurance | 25268 | $36.2B | France | Genesys | Genesys PureConnect Platform | Call Center,Customer Experience | 2015 |
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Insurance | 23000 | $20.4B | France | Salesforce | Salesforce Service Cloud | Customer Support | 2018 |
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Insurance | 23000 | $20.4B | France | Genesys | Genesys PureConnect Platform | Call Center,Customer Experience | 2015 |
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Manufacturing | 800 | $100M | United Kingdom | SAP | SAP S/4 HANA | ERP Financial | 2017 |
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Government | 33000 | $5.5B | Denmark | SAP | SAP S/4 HANA | ERP Financial | 2022 |
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Government | 4500 | $870M | United Kingdom | SAP | SAP HCM (HR) | Core HR | 2010 |
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Government | 4500 | $870M | United Kingdom | SAP | SAP HCM Payroll | Payroll | 2010 |
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Government | 4500 | $870M | United Kingdom | SAP | SAP HCM Time and Attendance | Time and Attendance | 2010 |
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Buyer Intent: Companies Evaluating Capgemini Services
- Valeo, a France based Professional Services organization with 106100 Employees
- Sag Spain, a Spain based Manufacturing company with 75 Employees
- Boost Mobile, a United States based Communications organization with 700 Employees
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| Valeo | Professional Services | 106100 | $25.0B | France | 2026-02-18 | |
| Sag Spain | Manufacturing | 75 | $24M | Spain | 2025-10-20 | |
| Boost Mobile | Communications | 700 | $100M | United States | 2025-05-15 | |
| Professional Services | 300 | $50M | United States | 2025-05-05 | ||
| Professional Services | 10 | $1M | Portugal | 2025-01-22 | ||
| Professional Services | 130 | $13M | Croatia | 2025-01-14 | ||
| Banking and Financial Services | 600 | $150M | Germany | 2025-01-10 | ||
| Banking and Financial Services | 1256 | $1.5B | Canada | 2024-11-20 | ||
| Media | 50 | $7M | United States | 2024-10-31 | ||
| Healthcare | 22000 | $4.6B | United States | 2024-05-30 |