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Capita
Location
2 Kingdom Street First Floor Paddington,
London, W2 6BD,
United Kingdom
Phone
44 20 7654-2399
Artw Industry
Professional Services
Employee
Revenue

Capita

List of Software Implementations where Capita is Reseller or System Integrator

Capita, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Capita collaboration with software players such as SAP, Oracle and Microsoft empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.

Capita is a Reseller or SI for the following software solutions:
Reseller and SI Vendor Application Category Market
Capita SAP SAP BW (Business Warehouse) Data Warehouse Analytics and BI
Capita SAP SAP SRM Supplier Relationship Management Procurement
Capita Cisco Systems Cisco VoIP PBX, VoiP and Phone Systems Collaboration
Capita Oracle Oracle E-Business Suite ERP Financial ERP
Capita Oracle Oracle E-Business Suite HRMS Core HR HCM
Capita MHR (formerly MidlandHR) MHR iTrent Payroll Payroll HCM
Capita Microsoft Microsoft Project Online Project Portfolio Management PPM
Capita Microsoft Microsoft Dynamics CRM CRM CRM
List of Software Implementations where Capita is a Reseller or SI
Logo Customer Industry Empl. Revenue Country Vendor Product Category When Insight
Birmingham City Council Government 9882 $2.5B United Kingdom SAP SAP BW (Business Warehouse) Data Warehouse 2014
In 2014, Birmingham City Council implemented SAP BW (Business Warehouse) as its Data Warehouse platform, with Capita acting as the systems integrator. The engagement centered on deploying SAP BW on HANA to provide centralized BI and reporting for the largest council in Europe, establishing a council wide Data Warehouse foundation supporting CRM, HR and Finance business functions. The implementation emphasized SAP BW on HANA architecture and object development, including advanced DSO creation, Composite Providers built in HANA Studio, InfoCubes, MultiProviders, and custom data flow design. Development work covered transformations, start routines, end routines, field routines, classes, and BEx and Webi report enhancements, reflecting typical Data Warehouse modeling and reporting capabilities within SAP BW (Business Warehouse). Operational responsibilities included Hana database maintenance, unloading and loading data, converting table storage types, daily data load monitoring and resolution of failed processes, and debugging ABAP code tied to ETL logic. The landscape also incorporated SAP IQ alongside BusinessObjects for analytics, creation and enhancement of datasources and table views, and ongoing support across CRM, HR and Finance functional areas. Governance and operational workflows were structured around close liaison with business users and functional consultants for requirements gathering and UAT support, smoke and regression testing of new implementations and upgrades, and SAP BW disaster recovery testing. Day to day BAU support tasks included performance tuning, table statistics and housekeeping, user account management via CMC, and delivering SAP IQ training, which together sustained system stability and user enablement for council analytics.
Cumbria Police Government 1965 $220M United Kingdom Oracle Oracle E-Business Suite HRMS Core HR 2013
In 2013 Cumbria Police implemented Oracle E-Business Suite HRMS as its Core HR application. Oracle E-Business Suite HRMS is the central system for the Constabulary's people management and is positioned to support the People Department's HR business functions across the force. The implementation is configured to deliver standard Core HR capabilities, including core personnel record management, workforce administration, position and establishment control, and transactional HR workflows for hires, leavers and changes in employee status. The HR estate is operated alongside Origin and a separate payroll system, iTrent, with Oracle E-Business Suite HRMS providing the primary HR data model for the organization. The underlying Oracle databases are hosted on-site and run the Oracle E-Business Suite along with Origin and bespoke policing applications. Operational stewardship is split between the People Department for HR ownership and the ICT Department for infrastructure, contract and license management. The force maintains two in-house DBAs and procures through public frameworks including CCS, ESPO and YPO. Capita is the named support partner for Oracle applications and for databases, with application support noted as applying to the Origin module. Support and database contracts are described as three year arrangements in the force response. Specific version details and financial contract values were withheld as commercially confidential or exempt under S31 law enforcement provisions, and Cumbria Constabulary does not use off-shore partners for these services.
Cumbria Police Government 1965 $220M United Kingdom Microsoft Microsoft Project Online Project Portfolio Management 2013
In 2013 Cumbria Police implemented Microsoft Project Online as its Project Portfolio Management solution. The deployment was positioned to provide centralized project planning and portfolio oversight for policing programmes across the force. Microsoft Project Online was configured to support core project portfolio management capabilities, including project scheduling, resource allocation and baseline and milestone tracking. The implementation emphasized portfolio prioritization and program-level visibility consistent with Project Portfolio Management workflows, and was operated alongside existing IT planning and project governance processes. The wider application estate recorded in the force response includes Oracle E-Business, Origin, iTrent, Microsoft Dynamics CRM and an in-house Data Warehouse, and governance for application contracts is held by the ICT Department. Capita is listed as the SI/VAR associated with the force, and the public response noted that no upgrade to the Project environment was planned within the referenced 12 to 18 month window.
Government 1965 $220M United Kingdom MHR (formerly MidlandHR) MHR iTrent Payroll Payroll 2013
Government 1965 $220M United Kingdom Oracle Oracle E-Business Suite ERP Financial 2013
Government 1965 $220M United Kingdom Microsoft Microsoft Dynamics CRM CRM 2013
Insurance 20 $3M Ireland FIS Global FIS Investment Accounting Manager (formerly InvestOne) Portfolio and Investment Management 2016
Government 3000 $268M United Kingdom SAP SAP SRM Supplier Relationship Management 2013
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IT Decision Makers and Key Stakeholders at Capita
First Name Last Name Title Function Department Email Phone
Training & Business Development Director Director Sales
Training Manager Manager HR
Head of People Management & Development Director HR
Procurement Manager Manager Procurement
Chief Information Officer CXO IT
Finance Director Director Finance
Group Director - Strategic Business Development Director Finance
Divisional Finance Director - Local Government, Health and Property Director Operations
Director, Group IT Director Finance
Interim Group Travel Procurement Manager Manager Procurement
Senior Divisional Finance Director; Capita Director Finance
IT Director Director IT
Joint Chief Operating Officer CXO Finance
IT Services Director Director IT
Chief People Officer CXO HR
Head of Insights and Analytics Director Finance
Chief Transformation Officer CXO Finance
Managing Director - Telecommunications, Media and Technology CX Director Customer Service
Multi Channel Customer Journey Optimisation Manager Manager Customer Service
Head of Customer Experience and Solution Design Director Customer Service
Call Center Manager Manager Customer Service
Head of Customer Services Director Customer Service
Head of HR Director HR
Recruiting Operations Manager Manager HR
Head of Resourcing Director Procurement
Senior Talent Acquisition Partner - Capita Senior Talent AcquisitionTeam Manager HR
Global Director of Talent Acquisition Director HR
Chief People Officer CXO HR
Head of Regional Recruiting Operations Director HR
Recruitment Business Partner Manager HR
Head of Product Director Finance
Head of Development - Capita One Director Finance
Head Of Engineering Director Finance
Junior Salesforce Administrator Manager Marketing
Salesforce Administrator Manager Marketing
Salesforce Administrator Manager Marketing

Buyer Intent: Companies Evaluating Capita Services

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Logo Company Industry Employees Revenue Country Evaluated
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Capita System Integrator / VAR Profile

Capita is a system integrator and technology consulting firm headquartered in London, United Kingdom, with approximately 34500 employees and annual revenues of $3.1B.

Capita implements and supports enterprise applications across markets such as Analytics and BI, HCM, PPM, ERP and CRM.

APPS RUN THE WORLD tracks 8 verified Capita software implementations across industries and regions, including: Birmingham City Council where Capita implemented SAP BW (Business Warehouse), Cumbria Police where Capita implemented Oracle E-Business Suite HRMS, and Cumbria Police where Capita implemented Microsoft Project Online.

Capita has a strategic VAR/SI partnership with SAP, Oracle, Microsoft, MHR (formerly MidlandHR) and FIS Global, backed by verified deployments.

Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Capita partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.

Subscribe to APPS RUN THE WORLD to access the complete Capita dataset, verified system implementations, and related deployment insights.